Dairy Queen Grill & Chill

3.9
784 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
9565 Mansfield Rd, Shreveport, LA
71118-4401, United States

Hours

Reviews

3.9
784 reviews
5 stars
403
4 stars
151
3 stars
74
2 stars
52
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported consistently poor service, with unfriendly staff and rude attitudes being a common theme.

Food Quality

Feedback on food quality was mixed, with some enjoying the ice cream and tacos, while others found the burgers and other menu items disappointing.

Cleanliness

The restaurant's cleanliness received positive remarks, although some reviews noted issues with dirty bathrooms and overall maintenance.

Order Accuracy

Numerous customers experienced issues with incorrect orders and items being unavailable, leading to frustration.

Speed of Service

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, impacting their overall experience.
  • TH
    Tonconia Hunter
    5 days ago
    3.0
    Poor customer service. Cleanliness was also an issue.
  • PR
    Patricia Ray
    Nov 1, 2025
    4.0
    I miss The Dude sandwich. Please bring it back.
  • DD
    Daniel
    Nov 1, 2025
    5.0
    The young lady was very attractive and friendly. Very good experience and will go back again
  • JP
    Joel Patterson
    Oct 17, 2025
    3.0
    Once was out of ice cream? Really? Yep Wow. Need to clean the ice cream machines more, we can taste the difference. The steak finger basket was horrible the last time we ordered it. Just the shell no meat on the inside of it. Don't know if you had out of date stock or just got a bad batch? Idk but needs some attention. JS
  • SO
    Sherry Okey
    Oct 17, 2025
    5.0
    Fresh hot food all the time

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, burgers, and fries as part of their fast-food menu.

What are the opening hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.