Many customers reported consistently poor service, with unfriendly staff and rude attitudes being a common theme.
Food Quality
Feedback on food quality was mixed, with some enjoying the ice cream and tacos, while others found the burgers and other menu items disappointing.
Cleanliness
The restaurant's cleanliness received positive remarks, although some reviews noted issues with dirty bathrooms and overall maintenance.
Order Accuracy
Numerous customers experienced issues with incorrect orders and items being unavailable, leading to frustration.
Speed of Service
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, impacting their overall experience.
TH
Tonconia Hunter
5 days ago
3.0
Poor customer service. Cleanliness was also an issue.
PR
Patricia Ray
Nov 1, 2025
4.0
I miss The Dude sandwich. Please bring it back.
DD
Daniel
Nov 1, 2025
5.0
The young lady was very attractive and friendly. Very good experience and will go back again
JP
Joel Patterson
Oct 17, 2025
3.0
Once was out of ice cream? Really? Yep Wow. Need to clean the ice cream machines more, we can taste the difference. The steak finger basket was horrible the last time we ordered it. Just the shell no meat on the inside of it. Don't know if you had out of date stock or just got a bad batch? Idk but needs some attention. JS
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, burgers, and fries as part of their fast-food menu.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats and high chairs for kids.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available at the location.
Does Dairy Queen Grill & Chill provide free Wi-Fi to customers?
Yes, the restaurant offers free Wi-Fi for customers.
Are there restrooms available at Dairy Queen Grill & Chill?
Yes, restrooms are available for customer use.
What are some nearby restaurants to Dairy Queen Grill & Chill?
Nearby restaurants include Zaxby's, McDonald's, Baskin-Robbins, Pizza Hut, and Krispy Krunchy Chicken, offering a variety of fast food and ice cream options.
Where can I get my car washed near Dairy Queen Grill & Chill?
Rocketfast Car Wash, which offers car wash and auto detailing services, is located near Dairy Queen Grill & Chill.
Are there any nearby pharmacies or medical services close to Dairy Queen Grill & Chill?
Yes, Walmart Pharmacy is nearby for your pharmacy needs, and SouthStar Urgent Care provides emergency and medical services in the area.