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Arby's

3.9
(777 reviews)
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Business Details

2902 Bert Kouns Industrial Loop, Shreveport, LA
71118, United States
(318) 687-8947
http://www.arbys.com/locations/us/la/shreveport/2902-bert-kouns-industrial-loop/store-1634
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2902 Bert Kouns Industrial Loop, Shreveport, LA
71118, United States

Hours

Reviews

3.9
777 reviews
5 stars
371
4 stars
189
3 stars
98
2 stars
44
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting items like the roast beef, fish sandwich, and new menu items, though some reported issues with freshness and incorrect orders.

Service Issues

Service quality varied significantly, with many customers noting rude or indifferent staff, long wait times, and mistakes with orders.

Cleanliness

Multiple reviews pointed out cleanliness issues, particularly with sticky floors and dirty dining areas, which detracted from the overall experience.

Positive Staff Interactions

Despite some negative experiences, several customers praised specific staff members for their friendliness and helpfulness, indicating that positive service is possible.
  • EO
    Elizabeth Odaniell
    Feb 17, 2026
    4.0
    Standard Arby's fare but wonderful service!
  • NB
    Nate “LC” B
    Feb 11, 2026
    5.0
    Gyro is a classic. 🤌
  • OW
    obama wama
    Dec 12, 2025
    5.0
    The coolest fastfood place on my side of town. More drive thru than inside eating. Always laid back. The employees aren't acting up and cussing like at McDonald's or whataburger.
  • MC
    michelle chapman
    Nov 16, 2025
    5.0
    Bridgette was so nice. Service was fast and food was good.
  • CR
    Chelsea Robertson
    Oct 7, 2025
    5.0
    White cheddar Mac n cheese is top tier! Service is usually quick and the ladies in the window call you baby and always stock you up on napkins, utensils, and sauce! <3 Love this location!
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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