Whataburger

3.9
1932 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
801 N SERVICE RD E, RUSTON, LA
71270, United States

Hours

Reviews

3.9
1,932 reviews
5 stars
910
4 stars
426
3 stars
250
2 stars
120
1 star
226

What are people saying?

AI-generated from recent customer reviews

Wait Times

Numerous customers reported excessively long wait times, often exceeding 30 minutes, even during non-peak hours.

Service Quality

Feedback highlighted inconsistent service quality, with some employees being rude or dismissive, while others provided excellent service.

Food Quality

While many customers enjoyed the food, there were complaints about cold items and incorrect orders.

Management Issues

Several reviews pointed to poor management and staffing issues, suggesting a need for better training and oversight.

Customer Experience

Overall customer experiences varied widely, with some praising the food and service, while others expressed disappointment and frustration.
  • MS
    Mz Trina Smith
    2 days ago
    5.0
    I love myself some Whataburger 😛
  • MT
    Mario Teran
    Dec 29, 2025
    1.0
    They had us wait for 12:00 1:09
  • SB
    Sabrina Bennett
    Dec 6, 2025
    1.0
    I tried to order a breakfast on a bun at 10:56 pm and was told that we had to wait to order because the food doesn't drop until 11 but there were 5 cars in the drive thru... So you're telling me you can't even take my order until 11 pm for breakfast? Why do I have to deal with rude workers just to order a meal? I made the car wait behind me until 11 to order, only to pull around and be waiting exactly where I would if my order would have just been taken. Take pride in your work or get a different job.
  • AB
    Andrew Burney
    Dec 5, 2025
    1.0
    The slowest WB I’ve ever been to. Waited in the drive thru for over 25 mins. It was me and one other car, that’s it. All I ordered was a #2. Do yourself a favor and just stop somewhere else if you value your time at all. Never got my food, got sick of waiting, just left and I will dispute the charge. I’m done with Whataburger, y’all are trash.
  • LB
    Les Balty
    Nov 23, 2025
    2.0
    We waited over a half-hour for our food and even then. The order was wrong. This is the worst experience we've had a Whataburger. We usually love them, but this was seriously disappointing disaster. Avoid the Ruston Whataburger.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Ruston, LA?

Whataburger is open 24 hours every day from Monday to Sunday.

Does Whataburger offer curbside pickup and delivery?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.