Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
1,920 reviews
5 stars
902
4 stars
426
3 stars
251
2 stars
119
1 star
222
What are people saying?
AI-generated from recent customer reviews
Wait Times
Customers frequently reported excessively long wait times, often exceeding 30 minutes, even during non-peak hours.
Service Quality
Service quality varied significantly, with some customers praising friendly staff while others reported rude or inattentive employees.
Food Quality
Food quality was inconsistent, with several complaints about cold or improperly prepared items, though some customers enjoyed their meals.
Management Issues
Several reviews indicated poor management practices, including staff shortages and lack of training, leading to operational inefficiencies.
Customer Experience
Overall customer experiences were mixed, with some expressing disappointment in service and food, while others had positive interactions.
- JWJannah WardOct 19, 20251.0Wait time is LONG. Do not go here if you have somewhere to be in the next hour! Could have gone to eat Texas Roadhouse and been done sooner. Price would have been about the same. Rude workers. Will not return.
- BSBrandon SpellOct 12, 20251.0Out of everything, long long long wait for food in the drive thru. It wasn't even that busy. Just not good service. We had to sit for around 20mins from order to food.
- CFCurt F.Oct 12, 20252.0Lazy! I've been to multiple Whataburger locations and this is one of the worst. When they get busy, they close the dining room. Also, I ordered a double whataburger and they scammed me with a double whataburger jr. They are constantly pushing incorrect orders. Whoever the store manager is needs to be relieved or reminded of the standards of the business.
- BLBuckley LightfootOct 7, 20252.0We were traveling to Texas for a week with my mom. We were stopping for the night and wanted a quick meal at one of our w as favorite places. The service was okay at first, but I ordered a special drink that had to be made by hand. Unfortunately, there was another couple that needed to be helped and I had to wait. No problem. After waiting about ten minutes, I went back to get my drink. She had forgotten about it and went to the back to fix it. After half an hour waiting for our meal, I went back to check on it. The lady at the drive thru went to the back and got it for us. I have never had to wait 30 minutes at Whataburger! Very disappointed.
- CBchas BOct 6, 20251.0Came to eat on a Tuesday thru the drive thru while my teen was at the movies woman at the speaker acted like she couldn't hear over my truck rudely asked me to shut my truck off or she wouldn't take my order. I told her I would speak louder which I did and NO RESPONSE. I chose to reverse in the drive thru and leave because regardless there was already stack of vehicles in front. ---- Combat Veteran Review. This restaurant is not Veteran friendly. If a District manager wants to step up and take responsibility write on here a response for contact.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Ruston, LA?
Whataburger is open 24 hours every day from Monday to Sunday.
Does Whataburger offer curbside pickup and delivery?
Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.
Where is Whataburger located in Ruston?
Whataburger is located at 801 N Service Rd E, Ruston, LA 71270, USA.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast and also offers late-night food options.
Is the Whataburger restaurant in Ruston wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms.
Can I find free parking when visiting Whataburger in Ruston?
Yes, Whataburger offers free parking lot facilities for its customers.
Are dogs allowed at Whataburger Ruston?
While dogs are not allowed inside the restaurant, they are allowed outside the premises.
What types of payment methods does Whataburger accept?
Whataburger accepts debit cards, credit cards, and mobile NFC payments, and does not require cash only payment.
What nearby restaurants can I visit around Whataburger in Ruston?
You can visit nearby restaurants such as Panda Express, Raising Cane's, Logan's Roadhouse, Don Chuy Mexican Restaurant, Chili's Grill & Bar, and Wingstop for more dining options.
How can nearby places like McKinney Outdoor Superstore or John Deere be useful when visiting Whataburger?
If you're shopping at McKinney Outdoor Superstore or John Deere nearby, you can conveniently stop by Whataburger for a meal or quick bite before or after your visit.