Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude staff and poor service, with many mentioning long wait times and order inaccuracies.
Food Freshness
Several reviews highlighted issues with food freshness, including cold and overcooked items, while a few praised the quality of certain menu items.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with friendly staff and good food, particularly during busy times.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect orders.
DR
Darren Rindt
Nov 12, 2025
5.0
As for fast food in Ruston, 5 stars. Nothing blows me away, per se, but they consistently meet my expectations.
JA
John Austin
Sep 26, 2025
1.0
Very loud music. Staff acts like they would be able to be anywhere else.
BB
Bennett
Aug 12, 2025
1.0
Went to the drive thru, the girl was the RUDEST I have ever encountered at a drive thru. I just had to say nevermind and leave.
CS
Chelsea Starr
Jul 23, 2025
1.0
Very rude staff!!! been waiting on our food for an hour and they still dont have to order right.
EC
Evelyn Calloway
Jun 28, 2025
1.0
My chickend sandwich was old ans the fries was not fresh and they did not put food in correct bags cause one of my baby's cant have cheese smh tgis my second time going to Wendy's and they meseed my order up this week and will not be going bk for a 3rd time mess up
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ruston, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ruston, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (318) 251-2515.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 294 - Ruston Wendy’s serve breakfast?
Yes, this Wendy’s location in Ruston, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Ruston?
The drive-thru at Wendy's Ruston is open daily from 6:30 AM to 1:00 AM.
Does Wendy's Ruston serve breakfast?
Yes, this location serves breakfast with options like combos, croissant and biscuit sandwiches, coffee, and sides.
Is delivery available from Wendy's Ruston?
Delivery is available where offered. To check availability, use Wendy's app or go to order.wendys.com and enter your delivery address.
How can I contact Wendy's Ruston for feedback or questions?
You can contact their Customer Care team via live chat on the Wendy's website, call 888-624-8140, or directly call the Ruston location at (318) 251-2515.
What payment methods does Wendy's Ruston accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's Ruston's menu and nutritional information?
Menus and nutritional info can be found on Wendy's official menu website or mobile app, which updates nutrition info as you customize orders.
Where is Wendy's Ruston located?
Wendy's in Ruston is located at 1400 North Trenton St., Ruston, LA 71270, USA.
Are there any nearby gas stations close to Wendy's Ruston?
Yes, Circle K and Shell gas stations are nearby, which is convenient if you want to refuel before or after your meal at Wendy's.
What other fast food options are near Wendy's Ruston?
Nearby fast food restaurants include Burger King and Captain D's, giving you alternative dining choices close to Wendy's.
What nearby pharmacies or convenience stores can I visit around Wendy's Ruston?
Walgreens and Super 1 Foods Pharmacy are nearby for pharmacy or convenience needs before or after dining at Wendy's.