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Brand Certified

Wendy's

3.9
(958 reviews)

Business Details

(318) 251-2515

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Ruston, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Ruston, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1400 North Trenton St., Ruston, LA
71270, United States

Hours

Reviews

3.9
958 reviews
5 stars
441
4 stars
233
3 stars
139
2 stars
54
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, with some noting that employees seemed disengaged.

Food Quality

There were mixed reviews about food quality, with some praising fresh and hot meals, while others complained about cold or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in restrooms, and a need for better overall cleanliness in the restaurant.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect modifications, leading to frustration.

Positive Staff Interactions

Despite negative experiences, some customers highlighted friendly and helpful staff, particularly in busy situations, indicating potential for good service.
  • TT
    TPAYNE
    1 day ago
    1.0
    am writing to report a serious incident that occurred yesterday, February 12, 2026, at approximately 3:00 PM, at the Wendy’s located at 1400 N Trenton St., Ruston, LA 71270. During my visit to the drive-thru, I was served by a manager named Underwood, who used a racial slur toward me, calling me a “cracker,” because I did not have my payment ready immediately. This behavior is completely unacceptable, offensive, and discriminatory, and it made me feel extremely uncomfortable and unwelcome. I request that this incident be thoroughly investigated and that appropriate disciplinary action is taken to ensure that no other customer experiences this type of treatment. I would also appreciate some form of goodwill resolution, such as a gift card or compensation, to acknowledge the seriousness of this incident. Please let me know if any additional information is needed from me. I expect a prompt response regarding the outcome of your investigation.
  • CS
    Caleb Sims
    6 days ago
    2.0
    Mid food and rude people
  • AW
    Alexis “LEXII” Walker
    Feb 9, 2026
    1.0
    I take my child. I do not eat at Wendy's I got food poisoning twice
  • MP
    Marcie Price
    Dec 4, 2025
    5.0
    Their chili is the best!
  • AL
    Artist Lewis
    Nov 20, 2025
    5.0
    Nariyah, Sheneka, Mya, Nikki, Mario, Donte, Josh, Shay were absolutely professional, friendly, hard at work, and focused. This is the spot to get your food.

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-thru at Wendy's in Ruston?

The drive-thru at Wendy's Ruston is open daily from 6:30 AM to 1:00 AM.

Does Wendy's Ruston serve breakfast?

Yes, this location serves breakfast with options like combos, croissant and biscuit sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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