Wendy's

3.9
949 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1400 North Trenton St., Ruston, LA
71270, United States

Hours

Reviews

3.9
949 reviews
5 stars
437
4 stars
231
3 stars
140
2 stars
52
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many mentioning long wait times and order inaccuracies.

Food Freshness

Several reviews highlighted issues with food freshness, including cold and overcooked items, while a few praised the quality of certain menu items.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences with friendly staff and good food, particularly during busy times.

Order Accuracy

A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect orders.
  • DR
    Darren Rindt
    Nov 12, 2025
    5.0
    As for fast food in Ruston, 5 stars. Nothing blows me away, per se, but they consistently meet my expectations.
  • JA
    John Austin
    Sep 26, 2025
    1.0
    Very loud music. Staff acts like they would be able to be anywhere else.
  • BB
    Bennett
    Aug 12, 2025
    1.0
    Went to the drive thru, the girl was the RUDEST I have ever encountered at a drive thru. I just had to say nevermind and leave.
  • CS
    Chelsea Starr
    Jul 23, 2025
    1.0
    Very rude staff!!! been waiting on our food for an hour and they still dont have to order right.
  • EC
    Evelyn Calloway
    Jun 28, 2025
    1.0
    My chickend sandwich was old ans the fries was not fresh and they did not put food in correct bags cause one of my baby's cant have cheese smh tgis my second time going to Wendy's and they meseed my order up this week and will not be going bk for a 3rd time mess up

Frequently Asked Questions About Wendy's

Is 294 - Ruston Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.