Service Speed
Customers frequently reported extremely long wait times for food and drinks, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty parking lots and concerns about food safety.
Mixed Food Quality
While some customers enjoyed specific items like sweet tea and ice cream, others reported food being cold, burnt, or poorly prepared.