Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,244 reviews
5 stars
356
4 stars
242
3 stars
226
2 stars
133
1 star
287
What are people saying?
AI-generated from recent customer reviews
Customer Service
Some employees provided excellent service, particularly Jabari, while others were reported as rude and unhelpful.
Food Quality
Food quality was inconsistent, with reports of cold, incorrect, or unsanitary items, including issues with cleanliness in the dining area.
Speed of Service
Service speed varied greatly, with many customers experiencing long wait times, especially in the drive-thru.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, bathrooms, and floors.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, leading to customer dissatisfaction.
- TBThomas Baldwin4 days ago3.0It's ok
- PHPaige HoangNov 16, 20254.0It was okay, just normal mcdonalds. Good food, terrible service, and always the passive overworked employees. The unsweetened tea wasnt that great though, but because I am cutting sugar out and going alternative that could be just still trying to find the best match for myself.
- JCJ CortesNov 2, 20252.0Tons of flies in the restaurant
- KSKiara SquareOct 16, 20255.0I love the food at McDonald's there Is good customer service
- CBCoco BearOct 12, 20251.0GAVE ME A DIET COKE INSTEAD OF A DR PEPPER
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer a drive-thru service?
Yes, the McDonald's at 400 S Trenton offers a drive-thru that operates 24/7 every day.
Can I get delivery from this McDonald's?
Yes, delivery is available daily from 5:01 AM to 2:59 AM. You can order through their online delivery platform.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any mobile app for ordering?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play to place your order.
Are there any curbside pickup options available?
Yes, this location offers curbside pickup as part of its services.
What services does this McDonald's location provide to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which grocery stores are nearby McDonald's for convenient shopping after your meal?
Nearby grocery stores include Shoppers Value Ruston, County Market, and Dollar General, making it easy to shop before or after your meal.
Are there any nearby transit or government offices that could be useful when visiting McDonald's?
Nearby government services such as the Office of Motor Vehicles, Lincoln Registrar of Voters, and Lincoln Parish Police Jury are close by, which may be convenient for combining errands with a meal stop.
What entertainment or refreshments can I find around McDonald's in Ruston?
Nearby places like Blue Light Cafe and Southern Hospitality Tea Shop offer additional beverage options and cafe experiences to enjoy alongside or after your visit to McDonald's.