Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Hours
Reviews
3.2
930 reviews
5 stars
272
4 stars
166
3 stars
169
2 stars
103
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, even during off-peak hours, leading to frustration and dissatisfaction.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with complaints about poor customer interactions and lack of proper training.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions in both the dining area and restrooms.
Order Accuracy
There were frequent complaints about incorrect orders being served, with customers receiving the wrong items or missing items altogether.
Food Quality
While some customers found the food acceptable, many criticized the quality, stating it was often cold or not up to standard.
- NSnick sOct 30, 20251.0Slow as snails
- TBTricia BOct 12, 20251.0Mobile ordered
- CCCollinsOct 12, 20253.0It's overpriced junk food that has never gotten any better. It is a good place to grab some food after a night of drinking because being a little intoxicated makes everything taste a little better.
- RORachel OzanJun 15, 20253.0McCrispy strips are gross, bring back the select strips. Slow to get order despite few people in line. Employees are polite but don't seem to be in any rush
- MCMel CorleyOct 7, 20195.0The best breakfast deal in town.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Ruston drive-through?
The drive-through is open from 5:00 AM to midnight Monday through Saturday, and until 1:00 AM on Sunday.
Is McDonald's Ruston open for indoor dining and delivery?
McDonald's Ruston does not offer indoor dining or delivery services; the restaurant is open for drive-through and curbside pickup only.
Can I order McDonald's online or via an app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods does McDonald's Ruston accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's Ruston located?
McDonald's Ruston is located at 301 N Service Rd E, Ruston, LA 71270, USA.
Does McDonald's Ruston offer any rewards or loyalty program?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. For details, visit https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
If I'm visiting North Park Mall Shopping Center, how can I get to McDonald's Ruston?
From North Park Mall Shopping Center, you can easily reach McDonald's Ruston located at 301 N Service Rd E, which is nearby and accessible by car or on foot.
What other dining options are near McDonald's Ruston?
Nearby dining options include Applebee's Grill + Bar, La Bamba Authentic Mexican Restaurant, Cain Gang Chicken and Waffle, and Chicken Salad Chick.
Where can I find a bank or ATM near McDonald's Ruston?
A Chase ATM is located near McDonald's Ruston, providing convenient access to banking services.
Are there any nearby automotive services if I need a car check while visiting McDonald's Ruston?
Yes, SpeeDee Oil Change & Auto Service and Speedy Petes Car Wash are nearby for automotive and car detailing needs.