Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently praised the food as delicious, with specific mentions of items like gyros, brisket sandwiches, and fries being hot and fresh.
Customer Service
Many reviews highlighted the friendly and accommodating staff, with several specific shout-outs to individual employees for their excellent service.
Cleanliness
The restaurant was noted for being clean and well-maintained, which contributed positively to the overall dining experience.
Service Speed
While many customers experienced quick service, there were also complaints about slow service during busy times, particularly in the drive-thru.
Pricing Concerns
Some customers expressed dissatisfaction with the prices, feeling they were high for the portion sizes or quality received.
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Mandy Ritchie
Nov 15, 2025
5.0
The Ruston Arby's has been delicious every time that we've been. My absolute favorite is the gyro. It is something that you can't get everywhere, so it is hard for me to choose anything else. They're fries are also hot and fresh. We don't make it out of the drice thru before we are storing our faces. They are always so friendly, as well. AND THEY HAVE A PUP CUP! Last night my lab was over the moon. The young lady at the drive-thru was a sweetie. I wish I'd gotten her name to give her a special shout out. I hope they never leave because it is my go-to. And to be honest, until they built this one, I'd only been to an Arby's maybe 5 times in my life. Son loves the bed and cheddars. My husband got the French dip with double meat and couldn't eat it all.
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Isaac
Oct 10, 2025
5.0
Arby's in Ruston, is the best fast food restaurant, when your in a rush, fast, friendly, and 100% customer satisfaction.
Especially, the assistant manager, Jay, gave me phenomenal customer service.
Also, the manager, greeted me as well, with a great smile, welcoming me there.
DE
Dollie Ewing-Henderson
Oct 1, 2025
4.0
The Cordon Bleu chicken sandwich was really good. The crinkle cut fries were good also. The cashier did get our drink order wrong, but he let us keep the small drink and fixed the correct drink. I went through the drive through. The combos are priced at around $12 and up.
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Cindy Causey
Sep 6, 2025
5.0
Great food
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Shirleen Holloway
Aug 27, 2025
5.0
Idk her name but she gave ole crusty rusty a pup snack. Thank you. You were most helpful!!!