Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.6
485 reviews
5 stars
200
4 stars
100
3 stars
75
2 stars
31
1 star
79
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported issues with food quality, including cold food, incorrect orders, and food safety concerns such as food poisoning.
Customer Service
While some reviews praised the friendliness and efficiency of staff, many others highlighted poor service, including slow response times and rude behavior.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including unsanitary conditions and a lack of proper management oversight.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, indicating a consistent problem with order accuracy.
Staffing Issues
Many reviews mentioned that the restaurant was understaffed, leading to slow service and operational inefficiencies.
- TTtoddDec 19, 20251.0They have a sandwich advertised on the outside window and it’s on the menu board but they no longer have it available. This is false advertising.
- JHJanice HenryOct 18, 20253.0Did not get what I ordered. If we hadn't been traveling, I would have complained.
- ATAngélica ToroOct 10, 20252.0We stopped by on Tuesday night. My daughter and I ate a chicken wrap, while the rest of the family ate other things. Hours later, my daughter and I began experiencing symptoms of food poisoning, and the only food we had in common was the wrap. Please review your lines and procedures to avoid potential sources of food poisoning.
- JWJennifer WellsSep 26, 20251.0Omg that was the most disgusting food I have had in a long time. The beef and cheddar was disgusting tasting. First time I've been to Arby's in years and I won't eat it ever again 🤮 What is up with the cheese sauce? The food gave my partner and I both diarrhea. I don't think you're following safety regulations. Update: stomach still messed up 3 days later 😭
- RERegina EvansSep 12, 20254.0The food was typical Arby’s served fast and warm. I am writing the review because found the staff to be very positive and welcoming. Such is not common anymore. I was very impressed with Nicole who took my order. The restaurant appeared well managed.