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McDonald's

3.5
(727 reviews)

Business Details

4850 Highway 1, Raceland, LA
70394, United States
(985) 532-8003
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4850 Highway 1, Raceland, LA
70394, United States

Hours

Reviews

3.5
727 reviews
5 stars
265
4 stars
137
3 stars
142
2 stars
67
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Several customers noted that the restaurant was dirty, with trash on the floors and unclean dining areas.

Management Problems

Feedback indicated poor management practices, including staff arguing and lack of proper training.

Mixed Experiences

While some customers had positive experiences with friendly service and correct orders, these were overshadowed by the negative feedback.
  • MO
    Melinda Orr
    Feb 25, 2026
    1.0
    This is the nastiest McDonald's I have ever been to in forty years. First off, when we got there, some employees were sitting at a table with their phones. There was trash on the dining room floors, there was French fries scattered all over in the cooking area, there was other trash on the floor behind the counters. I understand if they had been busy for it not to be cleaned up yet. But there was nobody there. The bathroom 🤢
  • WB
    Wendy Bertinot
    Feb 13, 2026
    1.0
    This store is ridiculous I ordered a triple cheeseburger meal the burger bread was try and crunchy the burger wasn't even warm it was cold there was only 2 patties and when in went back to tell them all they did was add another patty to an already nasty burger. I've eaten here only a couple years before out of necessity and the food is always wrong usually I go thru drive through and don't have time to turn around to have them fix the error today I went inside this is unacceptable for the price yall are charging the burger should be made correct and should be at the very least warm!
  • XX
    xiKiloz
    Feb 11, 2026
    1.0
    Place is hot garbage. Every time I come here and everytime I order the same thing “double cheese burger NO mustard , EXTRA onion, EXTRA pickles. And they always get it wrong , they either put mustard or the just never add pickles or onions . On top of it I’m waiting 20 minutes for my order to be wrong… CRAZY
  • DS
    Dante Sombra
    Feb 7, 2026
    4.0
    Order was correct. Pretty long line because church services let out next door, but the wait wasn't too bad in the drive thru.
  • SD
    Seth Daigle
    Jan 20, 2026
    1.0
    WILL NEVER RETURN HERE WHEN ITS NIGHT CREW!!!!! IF I COULD GIVE THE SERVICE A 0 STAR I SERIOUSLY WOULD! Drive up to the speaker to let them know I have a mobile order, took them at least 10 minutes to even acknowledge I was there. Rude as can be. I get to the window to get my receipt, she gives me the receipt and gives me the look of I don’t even know. Then I get to the second window, a lady comes to the window and says can you pull forward, we are making your quarter pounder now. Since when did they send people drive up and wait ALMOST 30 MINUTES FOR A BURGER!!! Sprite tasted like mop water. I get my food and dude nearly throws the bag at me. This location is a joke at night

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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