Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Food Quality
Food quality is inconsistent, with complaints about cold items, poorly made sandwiches, and malfunctioning equipment like the ice cream machine.
Speed of Service
Service speed is inconsistent, with some customers noting quick service while others report long wait times and chaotic experiences.
JJ
Joey
Nov 12, 2025
2.0
Burger and bun were a room temp. Fries were hot. Ordered & paid at the counter at 12:11 PM. Got Food at 12:35 PM.
BB
Brandy Bourg
Nov 2, 2025
1.0
Charged me for a kids meal and a whopper meal I only received the kids meal went back got my whopper and no fries horrible serve will not be spending my money there again
IR
Ivelisse Rodriguez
Nov 2, 2025
1.0
En las tardes y noche nadie quiere atender...solo están fumando afuera.
WD
William Dunckelman
Oct 17, 2025
5.0
This has to be the cleanest and best run McDonalds i have visited in years. The staff was polite, expedient and actually came to our table to see if we needed anything.
MJ
Miss Jackson
Oct 2, 2025
1.0
Not really the best McDonalds around. Some of the staff are pretty rude and don’t really seem to care about the customers. The drink machines are ALWAYS messed up or out of ice. The sandwiches always come out looking like a 2 year old made them. The kids area is always dirty and the ceiling is falling/wet/moldy. The drive through sign is broken so you can’t even see what’s on the menu while ordering.