Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,003 reviews
5 stars
373
4 stars
202
3 stars
166
2 stars
78
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, unresponsive staff, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed hot and fresh food, many complained about cold items, incorrect orders, and poor food preparation.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.
Staff Attitude
Several customers noted rude or inattentive staff, impacting their overall satisfaction with the service.
Drive-Thru Problems
The drive-thru service was often criticized for being slow and disorganized, with many customers experiencing delays and incorrect orders.
- DJDitanya JohnsonNov 12, 20255.0Customer service is very nice and sweet.Always will go there always have hot fries
- CLCarey LynchOct 26, 20252.0Only thing I can say is worth stopping here for is the breakfast, if you are on the road and in a hurry. But l Only use the drive through. Don't go inside, You walk in and you're greated by the digital clerk that takes your order, then someone behind the counter throws a bag on the counter and yells out the order numbers. You're lucky if you can find a clean table. Bathrooms needed cleaned yesterday and smell. What has happened here?
- HHhuston harrisSep 20, 20251.0What's the point of mobile ordering if you get here and it's still not ready and have to pull up to wait for 10 mins
- ABAlex BarnesSep 1, 20251.0This one particular store is putting water in their coffee to make it extend, so they don't have to make another one right away and keep the line moving. I had to double check it wasn't tea they gave me.....this has happened 3 times and now I will just make damn sure I dont ever go back to this one. I blame the managers as they have make sorry excuses for not providing oversight.
- JSJordan SmitheeSep 1, 20252.0Just my recent experience.I have typically always went through the drive through and did this time also. However I was missing numerous items which was no big deal. I went back to retrieve those items after getting home. However going inside to actually speak to anyone is apparently almost impossible. The only reason anybody addressed me after spending 5 minutes at the counter was because someone ordered online. How is it possible I had numerous people literally not even address me at the main counter. Two employees passed infront of me and nobody said anything. I'm sure this review doesn't even matter but I just wanted to vent my experience.
Frequently Asked Questions About McDonald's
What are the driving hours available for McDonald's at 17170 Airline Hwy, Prairieville?
The drive-through at McDonald's in Prairieville is open Monday to Thursday from 5:00 AM to 11:00 PM, Fridays and Saturdays until midnight, and Sundays from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 10:30 PM, except Fridays and Saturdays when it extends until 11:30 PM.
What services are available for pickup and delivery at this McDonald's?
McDonald's offers curbside pickup, delivery including same-day and no-contact delivery options.
Which payment options does McDonald's in Prairieville accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering at this McDonald's?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What are the hours of operation for McDonald's dine-in or general service?
McDonald's is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Where is McDonald's located and how can I contact them?
McDonald's is located at 17170 Airline Hwy, Prairieville, LA 70769. You can reach them by phone at +1 225-744-4343.
Which nearby places can I visit before or after dining at McDonald's?
Nearby you can find Wings N More Prairieville, a great spot for chicken and burgers, and Mary Lee Donuts if you're in the mood for donuts and coffee. Also, the WOW Convenience Store is nearby for quick snacks or gas.
Are there any local services near McDonald's for personal care?
Yes, Ann's Nails and Just4Him Prairieville offer beauty and salon services close to McDonald's, perfect for a quick self-care visit before or after your meal.
What other businesses are located around McDonald's that could be useful?
The area includes services like Shred Nations for document shredding, PostNet for printing needs, and healthcare providers such as Bourque Chiropractic and Dr Misuraca Orthodontics.