Wendy's

2.8
329 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Port Allen, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Port Allen, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
214 S Lobdell Hwy, Port Allen, LA
70767, United States

Hours

Reviews

2.8
329 reviews
5 stars
93
4 stars
50
3 stars
30
2 stars
24
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times in both drive-thru and at the counter, often with no acknowledgment from staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, including old fries and burgers that were not fresh.

Cleanliness

Several customers noted that the restaurant, including bathrooms, was dirty and unkempt, which negatively impacted their experience.

Staff Attitude

Feedback indicated that staff members often displayed rude or indifferent attitudes towards customers, contributing to a negative dining experience.

Mixed Experiences

While many reviews were negative, some customers did report positive experiences with friendly staff and fresh food, indicating inconsistency in service quality.
  • ES
    Ed L (subg)
    Nov 5, 2025
    3.0
    This place is always short handed from what we see but the staff that does work is cool and trying. Food is good. Good Luck to yall.
  • DM
    David Munoz
    Nov 2, 2025
    1.0
    Bad service and rude staff. I travel for work alot from Texas. Out of all the Wendy's I have been to in other states this is by far the worst no contest. Avoid at all costs.
  • LL
    Latonya Louis-Dawoodani
    Oct 26, 2025
    1.0
    Just left this Wendy’s after staying in line 30 minutes. Got to the intercom to advise on order and no one came. Said hello four times no one came. I still stayed in drive thru. Got to the window and the manger or shift person told the person at the window they do not take orders at window. The line was so long and they couldn’t care less of customer service. There’s so much I want to say about both ladies but I’m going to be nice. Even the lady that relaid the message though it was a lot of audacity when she smiled and giggled it off
  • KL
    K Lacy
    Oct 25, 2025
    1.0
    We got in the at 11:57 pm it's 12:4a0 just getting our food, the food was cold fries was frozen we got 4 drinks no cup holders staff was playing and joking around the hd addittude the worst service of my life everyone need retraining
  • HH
    Harle
    Sep 19, 2025
    1.0
    We gave them a second chance after a horrible first experience because bad days happen. We placed our order and sat in line for over 10 minutes with no cars moving. We could see the young men standing in a group just talking, laughing, and pushing each other and playing around through windows while several cars sat there. We eventually just left and went across the street to burger king and as we were leaving after placing our order and receiving our food there, we saw other cars just leave the wendys line as well.

Frequently Asked Questions About Wendy's

Is 322 Port Allen Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.