McDonald's

3.3
2406 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 N Lobdell Hwy, Port Allen, LA
70767, United States

Hours

Reviews

3.3
2,406 reviews
5 stars
753
4 stars
456
3 stars
454
2 stars
194
1 star
549

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Many customers reported receiving cold or improperly prepared food, with some items missing or incorrect.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and restrooms, contributing to an overall negative impression.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Accessibility Issues

Some customers expressed frustration with the ordering process, particularly the reliance on kiosks and the lack of personal service.
  • KB
    Kerry Billiot
    4 days ago
    1.0
    The worst place to get a McRib… there were more onions than meat. No pickles no bbq sauce. But had the nerve to DAB a touch of mustard and ketchup that doesn’t even come with it. Fries old brown and salty. And had to wait 10 mins for 2 cookies.
  • LP
    Lucius Prosperie
    Nov 3, 2025
    1.0
    Lobby not open. Have 14 people working inside. I'm in a f350 and have 4 separate orders. They got mad when I told them I have 4 sperate orders.
  • JG
    Joey Glover
    Nov 2, 2025
    1.0
    McDonald’s – Port Allen (150 N Lobdell Hwy, Port Allen, LA 70767) Stopped here while driving through Louisiana — big mistake. My mini M&M’s McFlurry looked like someone just dumped candy on top and called it a day — no mix, no swirl, no effort. The Diet Coke was flatter than the bayou at low tide, and the fries were limp and lifeless. Customer service? Let’s just say it felt like Mumbles was running the drive-thru. First time here and definitely the last. I’ll keep driving next time.
  • MH
    Melinda Hardy
    Oct 30, 2025
    1.0
    This has the worst employees Placed order, total was $32.00. I had two 100.00 and a 20.00 bill. Was told they don’t take bills larger than a 20.00 I put the 20.00 on the counter and my wife came up and was pulling out 12.00 in ones and a five laying them in the counter by the 20.00 that I put down. This rude guy that has a problem with his job came up and told the girl don’t pickup the money off the counter if they can’t put it in your hand and he disappears . I asked the girl if that’s what he said.and she says yes it’s rude. Told her if y’all would have took the hundred we wouldn’t have scarped up the ones and five. This manager you have never came back to the counter when he started the argument in the first place. This was about 9:15 pm headed home from a basketball game. Will never go in that place again it will be best for you manager and the smart ___ employees.
  • TA
    Tenaya Anderson
    Oct 18, 2025
    1.0
    The cashier was very rude me and my husband pull up he/she whatever the gender was didn't greet us at the speaker then when my husband said hello after 1 minute cashiers asked was he ready he said no then the cashier said you said hello but your not ready to order, it's 5:30am its to early to have a attitude as a General Manager I would never tolerate that behavior we won't be back and we don't live here. Drive-through had trash everywhere on the ground I don't even want my food anymore.

Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at 150 N Lobdell Hwy, Port Allen, LA?

The drive-thru at McDonald's located at 150 N Lobdell Hwy, Port Allen, LA is open 24 hours a day, every day of the week.

When can I order delivery from McDonald's at 150 N Lobdell Hwy?

Delivery service is available daily from 5:00 AM to 2:00 AM at this McDonald's location.