Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Ponchatoula, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Ponchatoula, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
459 reviews
5 stars
156
4 stars
78
3 stars
58
2 stars
34
1 star
133
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, old, or improperly cooked food, including raw chicken and soggy salads.
Service Speed
Many reviews highlighted extremely slow service, with long wait times at both the drive-thru and inside the restaurant.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables, greasy floors, and unclean bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, leading to customer frustration.
Staff Attitude
Customers experienced rude and unprofessional behavior from staff, contributing to a negative dining experience.
- EOErica OryNov 16, 20251.0Just getting off of work, needed something fast for dinner.So I ordered through the app.Literally five minutes before I pulled up to pick up the order. EVERYTHING IS COLD... I LIVE TWO MINUTES FROM THE STORE.THERE IS NO REASON FOR THIS. IT'S A SHAME YOU CAN'T GET HOT FAST FOOD ANYMORE BECAUSE THE EMPLOYEE'S TOO LAZY TO MAKE FRESH FOOD. GUESS I'LL BE CALLING FIRST THING TOMORROW TO TRY TO GET MY MONEY BACK.IF NOT, I'LL BE CALLING MY CARD COMPANY TO CANCEL THE CHARGE. WHEN YOU TELL THE STORE ABOUT YOUR COMPLAINTS, THEY JUST TELL YOU, YOU HAVE TO CALL CORPORATE.WHAT A GREAT WAY TO RUN A BUSINESS.. SO NOW I GET TO GO HOME AND THROW MY COLD FOOD AWAY. AND HOPE THAT MY KIDS WILL EAT THEIR COLD FOOD.
- FSFrank StevensOct 26, 20251.0Waiting in line every one was in the parking lot sitting in there cars
- GGGregory GrazianoSep 8, 20251.0Plain and simple. They served me raw chicken. I got sick. I made a formal complaint and they apologized and offered me two free meals. I picked raw chick from my teeth. I dealt with a sickness for a week and they wanted to give me two free meals. Their straws were full of a spilled drink and they had small fruit flies living in the ketchup dispenser! I never plan on eating Wendy's again. Call me Wendy's if you want to talk about it again. You know how to reach me.
- CCchristianSep 3, 20251.0there breakfast yesterday gave me really bad food poision, the egg was hard like plastic and the bacon was so chewy and fatty it was the worst it was all good couple months ago but they either went from fresh to fake eggs or they simply didnt adhere to any food safety because i normally eat their breakfast burritos all the time no issues
- JEJohn EubanksAug 17, 20251.0We went through the drive through at about 10:10 and have been waiting for our food for some 20 minutes. There were no other cars ahead of us. It’s incredible this location hasn’t closed down with such awful service.
Frequently Asked Questions About Wendy's
Is 241 Ponchatoula Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ponchatoula, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ponchatoula, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (985) 321-9897.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 241 Ponchatoula Wendy’s serve breakfast?
Yes, this Wendy’s location in Ponchatoula, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Ponchatoula, LA?
Wendy's drive-through in Ponchatoula is open daily from 6:30 AM to 1:00 AM.
Does Wendy's in Ponchatoula serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
How can I check if Wendy's delivery is available near me?
To find out if delivery is available, visit the Wendy's app or order.wendys.com and enter your delivery address in the delivery search field.
What payment methods does Wendy's in Ponchatoula accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's located in Ponchatoula, LA?
Wendy's is located at 1034 Hwy 51 N, Ponchatoula, LA 70454.
How can I provide feedback or contact the Wendy's in Ponchatoula?
You can contact the customer care team via Wendy's Contact page or call (985) 321-9897 directly for this location.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available at the Apple App Store.
What are some nearby places to Wendy's in Ponchatoula for customers to visit?
Nearby places include Walgreens for pharmacy needs, Redbox for movie rentals, and PJ's Coffee for coffee and snacks — convenient stops before or after your meal.
Are there other fast food options near Wendy's in Ponchatoula?
Yes, Taco Bell and Burger King are nearby if you want to explore other fast food choices.
How can nearby services like RaceTrac gas station and Gateway Financial Services benefit Wendy's customers?
Customers can refuel their vehicles at RaceTrac or handle financial needs at Gateway Financial Services conveniently near Wendy's during their visit.