Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Ponchatoula, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Ponchatoula, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
463 reviews
5 stars
157
4 stars
79
3 stars
60
2 stars
35
1 star
132
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, undercooked, or incorrect food items, including raw chicken and old fries.
Service Issues
Many reviews highlighted slow service, rude staff, and frequent order mistakes, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Availability
Customers frequently mentioned that the restaurant was out of menu items, including popular items like Frostys and chicken nuggets.
Customer Experience
Overall, the customer experience was poor, with many expressing dissatisfaction and a lack of willingness to return.
- KHKesha HaneyJan 2, 20265.0The nuggets were freshly cooked, very good.
- SSShaunaDec 30, 20254.0Actually it was first lunch of day and the chicken was frozen on sandwiches
- EOErica OryNov 16, 20251.0Just getting off of work, needed something fast for dinner.So I ordered through the app.Literally five minutes before I pulled up to pick up the order. EVERYTHING IS COLD... I LIVE TWO MINUTES FROM THE STORE.THERE IS NO REASON FOR THIS. IT'S A SHAME YOU CAN'T GET HOT FAST FOOD ANYMORE BECAUSE THE EMPLOYEE'S TOO LAZY TO MAKE FRESH FOOD. GUESS I'LL BE CALLING FIRST THING TOMORROW TO TRY TO GET MY MONEY BACK.IF NOT, I'LL BE CALLING MY CARD COMPANY TO CANCEL THE CHARGE. WHEN YOU TELL THE STORE ABOUT YOUR COMPLAINTS, THEY JUST TELL YOU, YOU HAVE TO CALL CORPORATE.WHAT A GREAT WAY TO RUN A BUSINESS.. SO NOW I GET TO GO HOME AND THROW MY COLD FOOD AWAY. AND HOPE THAT MY KIDS WILL EAT THEIR COLD FOOD.
- FSFrank StevensOct 26, 20251.0Waiting in line every one was in the parking lot sitting in there cars
- GGGregory GrazianoSep 8, 20251.0Plain and simple. They served me raw chicken. I got sick. I made a formal complaint and they apologized and offered me two free meals. I picked raw chick from my teeth. I dealt with a sickness for a week and they wanted to give me two free meals. Their straws were full of a spilled drink and they had small fruit flies living in the ketchup dispenser! I never plan on eating Wendy's again. Call me Wendy's if you want to talk about it again. You know how to reach me.
Frequently Asked Questions About Wendy's
Is 241 Ponchatoula Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Ponchatoula, LA?
Wendy's drive-through in Ponchatoula is open daily from 6:30 AM to 1:00 AM.
Does Wendy's in Ponchatoula serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
How can I check if Wendy's delivery is available near me?
To find out if delivery is available, visit the Wendy's app or order.wendys.com and enter your delivery address in the delivery search field.
What payment methods does Wendy's in Ponchatoula accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's located in Ponchatoula, LA?
Wendy's is located at 1034 Hwy 51 N, Ponchatoula, LA 70454.
How can I provide feedback or contact the Wendy's in Ponchatoula?
You can contact the customer care team via Wendy's Contact page or call (985) 321-9897 directly for this location.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available at the Apple App Store.
What are some nearby places to Wendy's in Ponchatoula for customers to visit?
Nearby places include Walgreens for pharmacy needs, Redbox for movie rentals, and PJ's Coffee for coffee and snacks — convenient stops before or after your meal.
Are there other fast food options near Wendy's in Ponchatoula?
Yes, Taco Bell and Burger King are nearby if you want to explore other fast food choices.
How can nearby services like RaceTrac gas station and Gateway Financial Services benefit Wendy's customers?
Customers can refuel their vehicles at RaceTrac or handle financial needs at Gateway Financial Services conveniently near Wendy's during their visit.