Taco Bell

3.7
720 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1011 Highway 51 North in Ponchatoula. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1011 Highway 51 North, Ponchatoula, LA
70454, United States

Hours

Reviews

3.7
720 reviews
5 stars
294
4 stars
148
3 stars
123
2 stars
54
1 star
101

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and lack of attention.

Food Quality

Several reviews mentioned cold or poorly prepared food, while others appreciated hot and fresh meals.

Kiosk Experience

Customers expressed dissatisfaction with the automated ordering kiosks, preferring human cashiers for better service.

Cleanliness and Environment

Some reviews pointed out cleanliness issues within the restaurant, contrasting with others who found it clean and welcoming.
  • TR
    Tyrielle Roy
    Nov 9, 2025
    1.0
    I had gotten 3 soft tacos. My tacos were so wet that they had stuck to the wall in the end of a tragic accident of trying to destick em from the wrapper. 1 star ⭐️ However wonderful atmosphere. 👍🏼
  • KG
    Kellie Guy
    Nov 1, 2025
    1.0
    These employees so rude! The AI drive thru not got our order wrong, then talked to an employee who got it wrong, and then argued with us on what we ordered. Zero customer service skills.
  • SL
    Salvador Locicero
    Oct 22, 2025
    1.0
    They say they can't take your order at the counter because of the kiosk. I put my order in 4 times and had problems each time and no one there was helpful.
  • TT
    Tre Tuttle
    Aug 29, 2025
    1.0
    Look man it’s Taco Bell, my standards weren’t high going into the drive thru to begin with but somehow they still weren’t met ordered two $5 cravings box in which the robot had it correct then I get up to the window and get handed one bag and was told that they patched the $5 box and would have to back around to order my second box, food was cold stale and barely had anything in the tortilla more importantly they need to bring back the $5 cravings box I’m a broke college student and they were my saving grace for nights I didn’t feel like cooking
  • KW
    Kael Wilson
    Jul 28, 2025
    1.0
    Paid extra for pico got approximately 3 tomatoes on one taco and 4 tomatoes on the other. Also put in the app 2 mild sauces and 2 hot, I received 4 fire and 5 hot. Considering the lobby was closed, I ordered ahead on the app and there was noone else in the drive thru this can only due to laziness and lack of care for their job. Pitiful, I'll drive the extra distance to go to the one in Hammond.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell Ponchatoula?

The drive-through is open from 9 AM to 3 AM Monday through Thursday and Sunday, and from 9 AM to 4 AM on Friday and Saturday.

Where is Taco Bell located in Ponchatoula?

Taco Bell is located at 1011 Highway 51 North, Ponchatoula, LA 70454.