Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,130 reviews
5 stars
332
4 stars
164
3 stars
183
2 stars
135
1 star
316
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers complained about cold, stale, or incorrectly prepared food, with several noting that their orders were consistently wrong.
Cleanliness
Several reviews mentioned dirty tables and restrooms, indicating a lack of proper maintenance and cleanliness in the establishment.
Speed of Service
Customers frequently reported slow service, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
- Z•ZAYMAN4XX•Jan 3, 20261.0they pulled me for 2 caramel frappe and cookies and then after we paid and gave us the cookies he gone say the machine down but the manager was super nice i think that was the manger she had all red on and fixed the machine and gave us large drinks
- KKKeira KinchenDec 13, 20255.0Guys I got a Large Mocha Frappé and it was so good. So good that it left me in the bathroom for 5 hours. I've never pooped so much in my life. Thank you for clearing my stomach. Again really good mocha frappés. I deeply recommend, especially if you're looking for a beautiful bathroom experience. However, my butt hurt extremely bad afterwards. 😿
- BCBill CarnahanDec 8, 20251.0Why 1 star? I've so had it with this place. Rude is not strong enough. They stand at drive thru chatting n laughing it up with whomever. Have waited 28 minutes. Was laughed at when asked why. The female that dyes her hair very light n shift manager. Tonight my Son experienced the same treatment. Not sure if the same people. I'm not the only one. Lived here 20+ years and its actually gotten worse.
- KSKaiyla SimmonsDec 4, 20255.0No issues, food was hot and staff was nice
- CCchristianDec 2, 20251.0you will never get hot or warm fries via doordash i live less than a mile and still didnt get hot fries i order nuggets almost twice a week for the kids also ordered the grinch fries today how do you expect me to pay $4.39 for something when you cant commit to quality, not just with fries but the nuggets and burgers arrive cold as well stop selling old and cold foor take notes from raising canes and quality check that if you make too much food and it doesnt sell and get cold thats not my fault dont sent old food you do realize it cost like we pay so you get paid ?
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Ponchatoula, LA?
McDonald's in Ponchatoula operates from 6:00 AM to 12:00 AM Monday through Thursday and Sunday. On Fridays and Saturdays, it is open until 1:00 AM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's at 810 W Pine St offers drive-thru service daily from 6:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 6:00 AM to 11:30 PM, except on Fridays and Saturdays when delivery extends to 12:30 AM.
What delivery and pickup services does McDonald's in Ponchatoula provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the accepted payment options at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from this McDonald's using an app?
You can place orders via the McDonald's App available on iOS and Android devices, or through their online ordering link.
What reward program does McDonald's offer at this location?
They offer the MyMcDonald's Rewards program, where you can earn points for free food.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include St. Joseph Catholic School, The Car Wash Depot, and Shell gas station. You might grab a car wash or fuel up at Shell before or after your meal.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Burger King, Little Caesars Pizza, Sonic Drive-In, and Subway, providing a variety of choices around McDonald's.
What local services are available close to this McDonald's?
Services near McDonald's include insurance agencies like Southern Oaks Insurance Services, beauty salons such as La Nails and Spa, hair salons like Fantastic Sams, and gyms including Anytime Fitness.