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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pineville, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3129 Highway 28 E for the ultimate SONIC experience!
Many customers reported issues with incorrect orders, missing items, and food quality.
Service Quality
Service was frequently described as slow, unprofessional, and lacking attention to customer needs.
Food Quality
Numerous reviews mentioned cold, poorly prepared, or unsatisfactory food, with some customers expressing disappointment in the overall quality.
Positive Staff Interactions
A few customers highlighted positive experiences with specific staff members who provided helpful and friendly service.
KT
Kari Ann Turner
Jan 1, 2026
3.0
Very greasy
LJ
Laura Jackson
Oct 25, 2025
1.0
Ordered a Mini M&M Blast for myself, An a Toffee Blast for my husband. Instead yall mixed both orders with M&M an Toffee. He doesn't like M&M an I dont like Toffee. Then my cup had a puncture on the side. What a wasted trip. This was Sat Oct 25,2025
LP
Len Philpot
Sep 26, 2025
3.0
Ordered a small shake (only). The order on my screen was about half a dozen unrelated items, totalling over $17. Not a word from the speaker. Then it changes and I see my order. Huh? Fortunately I was charged the correct amount, but how does someone else's order end up on my screen?
The shake is brought out, no napkin, no spoon, no bag and there's chocolate syrup smeared on the outside of the cup. I ask for a spoon and napkin and he brings then back out. What's the deal with often not including napkins and such? I don't think there's much consideration that the food is being eaten inside a vehicle and it would be nice to avoid a mess.
Every time I come to this location I remember why I stopped coming here.
TG
the grinch
Aug 31, 2025
5.0
Young man named Gerald was very helpful he is a asset to your company ty Gerald for making our eve better