Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,465 reviews
5 stars
510
4 stars
304
3 stars
243
2 stars
119
1 star
289
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a significant problem with service quality.
Food Quality
Many reviews highlighted issues with cold, stale, or improperly prepared food, leading to dissatisfaction among customers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.
Management Concerns
Feedback indicated a lack of effective management, with reports of unprofessional behavior from staff and inadequate responses to customer complaints.
- SASamantha AllmanJan 5, 20261.0I was told to wait a moment, I waited three cars after that. So I backed up and got in the other lane and was served immediately. Extremely rushed and rude! Then I pull to the window to pay and they are fighting,screaming about how one SAID she is only taking a certain window. I know this is McDonald's, but McDonald's should do better as far as who they are hiring. We are humans ,not street rats . Im disgusted, it makes me wonder how the food is being handled.
- AWAlice WilliamsonJan 3, 20261.0They answer phone but don’t say anything and then leave the phone off the hook!
- DPDaren PrinceJan 1, 20265.0Service is always fast and friendly
- AUA Google UserDec 26, 20251.0The worst!!!! We called them and they thought we were playing and told us to stop calling but we were ordering for our sleep over and she said to just come to the store like girl what? And like we just wanted food for our sleep over and my mom was right by us like why do you think we playing bro so what basically she was saying that kids can’t order
- HWHannah WiitaDec 19, 20251.0I was creeped out
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 3313 Monroe Hwy, Pineville, LA?
McDonald's is open daily from 5:00 AM to 10:00 PM on Mondays and Sundays, and from 5:00 AM to 11:00 PM Tuesday through Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:00 AM until 9:45 PM.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru and curbside pickup services?
Yes, this location offers both drive-thru and curbside pickup services.
How can I order McDonald's for delivery or pickup from this location?
You can place an order via the McDonald's App, or visit the delivery page at https://mcdonalds.order.online/business/-5579 or use the quick order link https://mcdonalds.smart.link/jfeqnrnmr.
Is there WiFi available at the McDonald's on Monroe Hwy?
Yes, free WiFi is available for customers at this location.
What are some nearby restaurants I can visit before or after McDonald's?
Nearby restaurants include Pizza Hut, Red River Seafood and Steakhouse, Subway, Shipley Do-Nuts, Burger King, and sweetFrog Premium Frozen Yogurt.
Are there any hotels close to this McDonald's for travelers?
Yes, Days Inn by Wyndham Alexandria/Pineville, Hotel Pineville LA Hwy 165, OYO Hotel, and Sleep Inn & Suites are nearby.
Can I find fitness or health services near McDonald's on Monroe Hwy?
Nearby fitness and health services include Snap Fitness gym, Pineville Body Roque Fitness, Leading Home Care, Agilus Health physical therapy, Rapides Family Practice, Lagniappe Hearing audiologist, and Cenla Dentistry.
Where can I find ATMs or banking services near McDonald's?
A Capital One ATM is located nearby for your banking convenience.