Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,457 reviews
5 stars
507
4 stars
304
3 stars
242
2 stars
119
1 star
285
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 20 minutes, even during less busy hours.
Order Accuracy
Numerous reviews indicated that orders were frequently incorrect, with missing items or wrong food being served.
Food Quality
Many customers complained about cold, stale, or poorly prepared food, including undercooked items and incorrect temperatures.
Staff Attitude
Feedback highlighted unprofessional behavior from staff, including rudeness and lack of customer service skills.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and floors.
- BBBernie2 days ago2.0Awful restaurant with awful employees and service
- BTBettina Trumps4 days ago1.0We are traveling through and ordered on the app, went through the drive thru just to be told that the system isn’t working and we HAVE to get down. Then they “lost” our order. I know better next time. Edit:: after waiting 30 minutes for our food after they claimed to find it, they left out a burger and nuggets! They said they “added a basket of fries since we have been waiting” but it was all cold :/ now i DEFINITELY know not to go back!
- JJJoshuaOct 5, 20252.0Service was horrible waited 20 minutes on a quarter pounder on my lunch break and I was the only person inside
- AAAceAug 15, 20251.0My friend and I ordered the McDonaldland meal separately on door dash. Y’all forgot the McDonaldland collectible in mine and my friend’s Sprite. The service also tends to be slow when we go there.
- ARAshley RamourAug 11, 20255.0Had to wait 10 mins for food
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 3313 Monroe Hwy, Pineville, LA?
McDonald's is open daily from 5:00 AM to 10:00 PM on Mondays and Sundays, and from 5:00 AM to 11:00 PM Tuesday through Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:00 AM until 9:45 PM.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru and curbside pickup services?
Yes, this location offers both drive-thru and curbside pickup services.
How can I order McDonald's for delivery or pickup from this location?
You can place an order via the McDonald's App, or visit the delivery page at https://mcdonalds.order.online/business/-5579 or use the quick order link https://mcdonalds.smart.link/jfeqnrnmr.
Is there WiFi available at the McDonald's on Monroe Hwy?
Yes, free WiFi is available for customers at this location.
What are some nearby restaurants I can visit before or after McDonald's?
Nearby restaurants include Pizza Hut, Red River Seafood and Steakhouse, Subway, Shipley Do-Nuts, Burger King, and sweetFrog Premium Frozen Yogurt.
Are there any hotels close to this McDonald's for travelers?
Yes, Days Inn by Wyndham Alexandria/Pineville, Hotel Pineville LA Hwy 165, OYO Hotel, and Sleep Inn & Suites are nearby.
Can I find fitness or health services near McDonald's on Monroe Hwy?
Nearby fitness and health services include Snap Fitness gym, Pineville Body Roque Fitness, Leading Home Care, Agilus Health physical therapy, Rapides Family Practice, Lagniappe Hearing audiologist, and Cenla Dentistry.
Where can I find ATMs or banking services near McDonald's?
A Capital One ATM is located nearby for your banking convenience.