McDonald's

3.5
1157 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2711 Hwy 28 E, Pineville, LA
71360, United States

Hours

Reviews

3.5
1,157 reviews
5 stars
439
4 stars
248
3 stars
168
2 stars
109
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant and restrooms.

Food Quality

Food quality was inconsistent, with some customers receiving cold or poorly prepared items.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, particularly managers.

Overall Experience

While some customers had positive experiences, many expressed frustration and disappointment with the service and food.
  • JE
    Justin Ewing
    6 days ago
    5.0
    Very fast. food always correct
  • JH
    Jay Hill
    Oct 31, 2025
    1.0
    My family and I have gone to this McDonalds on 28 east for many years . Given them thousands of dollars. Never again . First off , I go through McDonalds every morning and get a large mocha frappe . There is one lady that works the drive thru that is disrespectful , and very rude . I’ve had just about all I’m going to take from her. Secondly , I went through the drive thru a week ago and ordered a meal for myself and my coworkers which came up to a total of $24. When I got to work, I realized they gave me someone else’s order. I called and they said that everything was fine that they would replace my order on another day. when I go to get it replaced, she tells me which is a manager by the way that she will not replace a large order like that after she just talked to me on the phone and told me that she would. So needless to say I will never go back to this McDonald’s again. I will go out of my way and go to Kingsville every day
  • RW
    Roger Wheeler
    Oct 16, 2025
    5.0
    Ordered at the touch screen, option to oay was cash. The screen said proceed to counter. I waited at least 10 minutes before i was waited on to pay. After paying there were customers coming in getting their orders and leaving. After about 20 more minutes I finally got an employee and she said they were cooking the meat. Finally got it and the meat was burned. Not to mention, there was no ice in drink machine. I asked for ice at the counter and they were out, then gave me the cup back and told me to go to the drive through. They went in the back somewhere and got me a cup! Fun times in pineville, LA
  • RH
    Ro Holmes
    Oct 13, 2025
    1.0
    Marcus, the manager, lacks professionalism, he’s rude and lacks integrity! He told me I wanted free food, no I wanted the food I paid for that he didn’t include with my order.
  • KD
    Kaylee Dodge
    Sep 10, 2025
    1.0
    very rude, the line was not moving at all so i walked in for my online order. lady looked at me like i was stupid and still made my order wrong. asked her about she said said no it was right. girl i literally paid for it and placed it myself and i can see what i ordered.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Pineville, LA?

McDonald's in Pineville is open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

Is the drive-thru at McDonald's Pineville open late?

Yes, the drive-thru is open daily from 5:00 AM until midnight, extending to 1:00 AM on Fridays and Saturdays.