Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
557 reviews
5 stars
296
4 stars
124
3 stars
64
2 stars
28
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some praised friendly staff and management, others reported rude behavior and poor service.
Food Quality
Customers enjoyed the ice cream and some food items, but there were complaints about cold food and incorrect orders.
Cleanliness
The location is generally noted for being clean, though some reviews mentioned issues with food preparation.
Wait Times
Many customers expressed frustration with long wait times, particularly in the drive-thru.
Atmosphere
The atmosphere is appreciated by some, with mentions of nostalgia and pleasant dining experiences, but others noted a chaotic environment.
- TCTwentyTwinTwin CrainOct 27, 20255.0Absolutely loved the customer service, best dine in atmosphere I've ate at in a long time. Just the old time type child hood memories thats only memories now. Thank you DQ,
- EHEmily HegerleAug 24, 20251.0I got a oreo blizzard and found a snickers in it good thing I’m not allergic to peanuts
- CCCourtneyAug 21, 20255.0My husband and I are weekly customers at this location. The manager Erika is remarkable. She's kind, professional, and trains her team to be the same way. It doesn't matter if it's the drive thru or if you're at the front counter, Erika makes our experience easy and pleasurable. Thank you Erika for always being a bright star! And thank you to the rest of the team for alway being so kind and accommodating as well! (Blizzard with whole peanuts and coco chunks)
- LBLandon BakerAug 15, 20255.0Bewn there as long as I can remember pretty good dairy queen
- RRRED REDAug 12, 20251.0Customer service is very bad. The guy at the drive thru window don’t have a care in the world. Not helpful at all. My food was cold as the ice cream. Only thing good was the ice cream that my husband got.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Pineville, LA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and more.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and children, offering booster seats, high chairs, and a kid-friendly menu.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor seating and outdoor seating available for customers.
Does Dairy Queen Grill & Chill have restroom facilities?
Yes, restroom facilities are available on-site for customers.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/40285/.
Are there any app-exclusive deals available at Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen app, you can access exclusive deals and mobile ordering features.
What nearby coffee shops can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit CC's Coffee House and CC’s Coffee, both nearby coffee shops perfect for grabbing a coffee before or after your meal.
What local parks are near Dairy Queen Grill & Chill for family outings?
Kees Park and Kees Park Splash Pad are nearby, ideal places for family fun before or after enjoying your meal at Dairy Queen.
Are there community centers close to Dairy Queen Grill & Chill where I can attend events?
Yes, the City of Pineville Community Centers are nearby, offering community events and services you might consider visiting.