Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.2
773 reviews
5 stars
434
4 stars
175
3 stars
74
2 stars
31
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Food Quality
Customers reported inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unclean conditions in the restaurant, including overflowing garbage and unsanitary dining areas.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting good experiences with specific menu items.
- CMChristi MarieeDec 16, 20255.0The food was delicious. It's been forever since I ate Arby's
- STSherenda ThompsonDec 7, 20251.0I ordered ONE meal. They told me to pull around front that it would take about 7 mins. Okay I can do that. 30 mins later I am walking inside. The girl who is fixing the bags has NO IDEA what she is doing. She gave my food out the window already. The man cooking and running the register is not paying attention. He proceeds to tell me itll be ANOTHER 15 min wait for my food that I have now waited 35 mins for. Um no sir. Just refund me. Then once he refunds it, says itll be back on my card within 10 business days. This establishment has gone so far down that im not sure if it can be fixed. They cannot say they were busy, as there were 0 cars in the drive through when I got there. 1 family inside already eating. 1 man who got there while I was parked and waiting for his food also. While there 2 cars came through the drive through and left with food, one being mine. (Also while leaving the man who got my food was walking in with it telling him that he had 3 meals not one and he didnt even order chicken.)
- SHSonya HavilandDec 3, 20251.0Showed up at 8:35 pm. The store closes at 10 pm, but the employees already shut down the shake machine, turned off all the lights, and covered their trash cans with trays. They clearly didn't want to serve anyone. I was looking forward to a coffee shake for the 2 hour drive I have remaining, but I just left annoyed.
- BTBlue ThornhillNov 17, 20254.0Gave it 4 stars because it was good for fast food. No one goes here expecting gourmet. You get what you ask for and it was warm. Our order was correct. We will be returning next time we pass thru.
- HDHeidi DeCouNov 7, 20251.0Service was not good. The woman taking the order was very rude and condescending about my order. She corrected me about what I ordered, even though she was wrong. To top it all off I still received the wrong order and the food was cold. Multiple items on the menu were not in stock. The seating area and condiments area was unclean. The garbage was over flowing. Some of this would be understandable if the place was busy, but there was only one other couple present. I would not recommend this place.