Sonic Drive-In

Reviews

• MC

  Martha Crowe

  3 days ago
  1.0
  My daughter and granddaughter and myself went to sonic today in pearl river . We irdered 2 small shakes they didn’t have whipped cream or cherries to put on the shake the first time they brought them to me they we’er not mixed right so the young lady took them back and told the girl inside we wanted them mixed because they looked like they were vanilla so the young lady that waited on us brought them to us and they were overflowing so bad it was coming over the sides of the cup and was nasty she put so much In them the tops were’nt right so my daughter brought one back inside and the girl who made them she told my daughter that she just redid the shakes and that she said that my daughter said that it wasn’t good enough for her and she wanted to charge us for a larger cup and she’d started screaming at my daughter, my daughter didn’t scream back at your employee also your employee mouthed off to my daughter to call corporate and tell them so that’s exactly what I did . Also your people working with food should have on a hair net and gloves if the are inside. And it’s not like your shakes are cheap but I used to really enjoy the shakes but I’ ll never go back to this sonic it’s in pearl river on hwy 41also I think if have hickies that have on their necks maybe they should use concealer to cover them . This girl was very rude and you should really check your reviews because all of the reviews are terrible . We will never go back to sonic ,it’s a shame that some employees cause You to lose business
• BG

  Brittany Galatas

  3 days ago
  1.0
  This place is a joke. Ordered 2 shakes, both weren’t made correctly. Asked the “ manager” for a bigger cup because it was spilling out the top & sides, she tells I’ll have to charge you for a bigger cup then brings me a small cup, had to pour some out to for the cup. Keep in mind she was screaming at me & her hands were shaking telling me I could leave. No problem I did. She had no hair net on & had hickies all over her neck. She needs to learn good customer service. I would give them 0 stars but that’s not an option. Hire new people.
• JJ

  Jennifer Jean

  Dec 10, 2025
  3.0
  Several things I ordered on app were not available
• AW

  Allison Weathers

  Nov 24, 2025
  1.0
  I wanted to put zero stars…If this is the kind of management sonic is ok having there is a huge issue. Tonight I went to sonic to use a coupon book I received a week ago. Myself and my partner checked out separately he was ordering when I was already done and the rudest employee comes outside with attitude instantly saying sonic released the coupons too early and couldn’t accept his when mine was already accepted. Come to find out she is the manager screaming at us saying we can leave she’s canceling my order. Continues to bring her employees outside once we said we aren’t leaving until I have proof of refund. One of her cooks proceeds to threaten my partner (neither cook that came outside have a hair net on)and call the cops. Is it so hard to have professionalism these days?! I would never want to give business to this establishment again if that is the kind of employees they are going to have. I would like to add the young lady that took my order was super sweet and wanted to cooperate and give my refund but the manager decided better to cause a scene and hold my money and coupon till cops arrived. The same coupon that was accepted after this at a different sonic. DISGUSTING 11/24/25 night manager. SONIC do something ab your employees!
• TR

  Tyler Ramil

  Nov 24, 2025
  1.0
  11/24/25 black hair and trashy attitude manager. Disgusting service, disgusting attitude from a disgusting manager, wouldn’t give me a refund because I matched her filthy attitude until the police came to tress pass me (like I was coming back anyway) absolutely disgusting people and the big guy in the back threatened me multiple times. Would absolutely watch out, no hair net so what’s left of his balding head is probably falling in your food. ALSO ALL OF THIS OVER A COUPON THAT THE NEXT SONIC HAD NO ISSUES TAKING?!?!