Whataburger

3.2
176 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
6401 I-49 South Service Rd, Opelousas, LA
70570, United States

Hours

Reviews

3.2
176 reviews
5 stars
75
4 stars
15
3 stars
12
2 stars
17
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers receiving wrong items or missing components.

Staff Attitude

Feedback varied on staff friendliness; while some praised individual employees for excellent service, others noted rudeness and a lack of professionalism.

Cleanliness

The restaurant was noted for being clean, but some customers reported unsanitary conditions in the dining area and bathrooms.

Food Quality

While some customers enjoyed the food, others found it inconsistent, with complaints about cold items and poorly made burgers.
  • HD
    Herbert Dubuisson
    Dec 27, 2025
    1.0
    I normally do not leave Google reviews and I’ve never left a negative review before. However, the service I just received and the time I just waited was extraordinary unacceptable. I went inside, used the bathroom and ordered two combos and a sandwich and drink and paid $44+. Going inside was my mistake. Aside from being surprised by the cost that seemed excessive for three hamburgers, and I do not mind spending money on food at all, we waited over thirty minutes to receive our to go meal. I noticed that the two people that ordered before me, and waited equally as long, had apparent issues with the orders they received. Our experience was no different. My wife and mother-in-law both were given orders that were wrong. Perhaps if the woman I assumed was the manager spent less time smoking cigarettes in the parking lot, on an I pad and more time inside leading her team, then the results might be better. I’ll end by pointing to the positives - our fries were hot, the facility was clean and the people who were in the drive through appeared to receive their food quickly.
  • PB
    Papa Bear
    Dec 4, 2025
    5.0
    Real fast drive thru, staff is always friendly. My orders have always been hot and correct.
  • JL
    Justin Lui
    Dec 2, 2025
    3.0
    I have to think about this. Burgers were solid. Fries 3.5 star, and I still enjoyed them. I guess the only reason for my “mediocre” score might be *my customer error. I ordered the triple burger combo for $13.99 and the front server asked me if I wanted cheese and bacon. I guess. I didn’t realize it was $6 extra (maybe 4) bc it was $1/slice of cheese. Uhhh….I didn’t hear the total (for both combo) bc I thought she said $30 but it was $39. The only real feedback is to announce it’s $1/slice for a total of x3 slices when I only wanted ONE slice of cheese. Sigh.
  • RW
    Robin Williams
    Dec 1, 2025
    1.0
    Waited 20 minutes for a cold burger and fries. What’s worse, when I brought it to manager’s attention, she tried to tell me the burger was freshly made. Waited another 15 minutes after requesting a freshly made burger, this one only the buns were warm and the there was an unusual amount of ketchup on the burger. Also, no one was at the front counter to take our order, we just gave up and used the kiosk. Terrible for $10 a burger I’ll think twice before ever going to a Whataburger again, and will never go to this one again.
  • GG
    gerardo hernandez (Gera)
    Nov 29, 2025
    2.0
    My family ordered 2 of the orders where wrong then we received are new order was wrong again then they ask for a receipt. 😒

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Opelousas, LA?

Whataburger in Opelousas is open 24 hours a day, 7 days a week.

Where is Whataburger located in Opelousas?

Whataburger is located at 6401 I-49 South Service Rd, Opelousas, LA 70570, US.