Whataburger

3.2
166 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
6401 I-49 South Service Rd, Opelousas, LA
70570, United States

Hours

Reviews

3.2
166 reviews
5 stars
71
4 stars
15
3 stars
10
2 stars
16
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in quality, such as cold items and incorrect customizations.

Cleanliness

The restaurant was noted for being clean by some customers, but others reported unsanitary conditions and a lack of attention to cleanliness by staff.

Customer Experience

Mixed reviews on customer experience; some praised friendly staff while others experienced rudeness and lack of attention.

Management Issues

Several reviews highlighted a need for better management and training of staff to improve service efficiency and order accuracy.
  • MZ
    Miguel Zavala
    Nov 2, 2025
    2.0
    Forgot my bacon on my bacon wrangler burger
  • TG
    Trena G
    Oct 25, 2025
    2.0
    They got my order wrong and didn’t answer the phone. I live too far away to drive back and forth for wrong order. I called plenty of times and no answer. Can’t say I’ll visit in the future.
  • KD
    Kaylee Davis
    Oct 18, 2025
    2.0
    Service is non existent. And because of the fact the front order area is a kiosk you can tell the workers don’t care to actually come out in the store and make sure it’s clean Lliterally every table looks gross and bathroom has the cleaner brush knocked over with toilet paper strolled out everywhere. It sucks because it’s a cute looking newer whataburger. Working staff also does not have a welcoming attitude at all like I feel if I ask a question I’d be yelled at. The feeling of this place is like no one in here wants to be here like VERY SAD. One worker finally came out to pick stuff up and just proceeded to pick up a straw wrapper a napkin and throw around slamming some trays. It fr looks like nothing in here gets wiped down or anything. This place literally IS depressing! Not to mention the burger was the saddest whataburger I’ve ever seen bread was NOT good and patties could barely even been seen in the bread. They literally were so small. The taste was not good either. I will NOT be back!
  • HM
    Hector Martinez
    Oct 18, 2025
    1.0
    Honestly I can’t say anything about the food because I was unable to order because the people(young) who are working at this place are rude and they just care less about their jobs at least they can wash hands and pick up they hair 🤢
  • BB
    Big Vince King (Vincent Bradley)
    Oct 17, 2025
    5.0
    I don’t know why this location gets such a bad rap but my experience was PHENOMENAL!!! Every single one of the crew was nice, professional and friendly, and a couple of them even went above and beyond to satisfy me and make sure I had everything that I wanted and needed. From management, to the kitchen and the front counter, everyone did a great job. Also, this was my first time in a long time ordering anything from the breakfast menu. I ordered a Sausage, Egg and Cheese jalapeno cheddar buiscuit, and a Breakfast Platter with bacon, and both were great. If I am in there area again, I’ll make sure I save room in my stomach for another bite to eat here! First time eating at the Opelousas location, but definitely not the last. They took care of me like a FAMILY MEMBER 😉

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Opelousas, LA?

Whataburger in Opelousas is open 24 hours a day, 7 days a week.

Where is Whataburger located in Opelousas?

Whataburger is located at 6401 I-49 South Service Rd, Opelousas, LA 70570, US.