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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in New Roads, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 915 Hospital Road for the ultimate SONIC experience!
Numerous customers reported slow service, incorrect orders, and rude staff, leading to dissatisfaction.
Food Quality
Mixed reviews on food quality, with some items being undercooked or poorly prepared, while others were praised as fresh and tasty.
Positive Experiences
Despite the issues, several customers highlighted good service and enjoyable food experiences, particularly with specific menu items.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for better training and attention to detail.
DD
Dusty Defee
Nov 29, 2025
5.0
Best Sonic I've been to in a minute. Service was quick, food was fresh had to wait for it to cool down. Thank you for the great food and service. Try the Pretzel Bun Smash Burger it is really good.
TT
Tina
Sep 6, 2025
5.0
Everything was good
BR
Brittnee Robinson
Sep 2, 2025
2.0
Stop by today and order and chilli cheese coney with ketchup and relish on the side, somehow this translates to a hotdog with mustard and onions with ketchup on the side. During the mix up the first little girl that came out to take our order and give our order walked away rolling her eyes with the hotdog I didn’t ask for after arguing about what I wanted/ordered. Why I had to explain it 5x, idk???? The Second Lady that came out was much easier to explain what I wanted without an argument or her getting mad and rolling her eyes. (thank goodness). Finally everyone that came out of the facility after this encounter was looking in my vehicle curious about what I looked like I guess??? I usually like stopping here but I probably won’t anymore.
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Donovan Parker
Jul 24, 2025
5.0
Really busy lunch hour but the order was fast and correct.
BM
Brayden Mills
Jul 19, 2025
1.0
My fiancée and I went by today around 7:40p to order. The speaker/mic seemed to work just fine and the waitress didn't say otherwise. She repeatedly entered our order wrong and kept cutting us off to ask irrelevant questions about our order, even as we were trying to help correct her mistakes. We she gave us our total and my fiancée said, "Oh I'm not done yet." And the lady said, "I'm sorry, your food will be out shortly." After we get home and open our food, the snack wraps we ordered with no tomatoes ALL had tomatoes on them. On top of that, one snack wrap didn't even have a piece of chicken in it. The service and value of this location is plummeting due to these kids not caring about their jobs.