McDonald's

3.4
552 reviews
Get DirectionsCallWebsite

Business Details

440 Hospital Road, New Roads, LA
70760, United States
(225) 638-9300
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
440 Hospital Road, New Roads, LA
70760, United States

Hours

Reviews

3.4
552 reviews
5 stars
193
4 stars
106
3 stars
95
2 stars
52
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service speed and staff friendliness, with some praising quick service while others report long wait times and rude staff.

Food Freshness

Customers frequently mention issues with food freshness and order accuracy, with some enjoying hot and fresh meals while others receive cold or incorrect orders.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention issues with cleanliness in specific areas.

Management Issues

Several customers suggest that better management and training are needed to improve service and order accuracy.
  • TT
    TACTICOOLPAT
    Dec 30, 2025
    1.0
    This place is garbage. Food is way over priced and patties are thin like a sheet of paper.
  • GG
    Gary
    Oct 1, 2025
    5.0
    Fast and friendly service. Food is always hot and fresh. I have burned my fingers and mouth several times. The employees are always nice even when they are super busy. Restaurant and bathrooms are always clean. Probably the best McDonalds I have ever been to!
  • TJ
    Tracie John
    Sep 1, 2025
    5.0
    I really enjoyed my visit to this location. I really wish that management would send their expertise to 2 locations, I.E. Government street Baton Rouge, and Stfrancisville u.s 61. They have very poor service, very poor communication skills and food is always a "I have to go back inside the McDonald's to get FRESH FOOD, AND FRIES", These locations have dirty Fountain drink areas all the time, with places are on way to business meetings and need to grab a quick bite, hoping the food will improve!!! Another location is the Florida street location by the college!! Even the bathrooms are dirty. Sorry to report this, but, the service, food, communication is HORRIBLE!! New Roads location is always pleasant! Food is always fresh, seating areas are clean, bathrooms are clean!! Thanks New Roads for your continued service and how every employee actually cares for their customers!!
  • TS
    Travis Shaver
    Aug 31, 2025
    5.0
    Good breakfast
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in New Roads, LA is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's?

Delivery is available daily from 6:00 AM to 10:30 PM at this McDonald's location.