McDonald's

3.4
551 reviews
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Business Details

440 Hospital Road, New Roads, LA
70760, United States
(225) 638-9300
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
440 Hospital Road, New Roads, LA
70760, United States

Hours

Reviews

3.4
551 reviews
5 stars
193
4 stars
106
3 stars
95
2 stars
52
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising fast and friendly service while others report long wait times and rude staff.

Food Freshness

Many customers appreciate the hot and fresh food, but there are frequent complaints about incorrect orders and food not being fresh.

Cleanliness

The restaurant is generally reported as clean, but some customers have noted issues with dirty areas and maintenance.

Management Issues

Several reviews suggest a need for better management and training, as inconsistent service and order accuracy are common complaints.

Drive-Thru Efficiency

The drive-thru service is often highlighted as quick and efficient, although some customers report delays and confusion with orders.
  • GG
    Gary
    Oct 1, 2025
    5.0
    Fast and friendly service. Food is always hot and fresh. I have burned my fingers and mouth several times. The employees are always nice even when they are super busy. Restaurant and bathrooms are always clean. Probably the best McDonalds I have ever been to!
  • TJ
    Tracie John
    Sep 1, 2025
    5.0
    I really enjoyed my visit to this location. I really wish that management would send their expertise to 2 locations, I.E. Government street Baton Rouge, and Stfrancisville u.s 61. They have very poor service, very poor communication skills and food is always a "I have to go back inside the McDonald's to get FRESH FOOD, AND FRIES", These locations have dirty Fountain drink areas all the time, with places are on way to business meetings and need to grab a quick bite, hoping the food will improve!!! Another location is the Florida street location by the college!! Even the bathrooms are dirty. Sorry to report this, but, the service, food, communication is HORRIBLE!! New Roads location is always pleasant! Food is always fresh, seating areas are clean, bathrooms are clean!! Thanks New Roads for your continued service and how every employee actually cares for their customers!!
  • TS
    Travis Shaver
    Aug 31, 2025
    5.0
    Good breakfast
  • SC
    Susan Cox
    Jul 8, 2025
    5.0
    Quick and on point
  • AM
    April Morrison
    Jan 9, 2021
    5.0
    The food was good and service was good
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in New Roads, LA is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's?

Delivery is available daily from 6:00 AM to 10:30 PM at this McDonald's location.