Wendy's

Reviews

• US

  Uriane Scott

  Mar 30, 2026
  1.0
  I was extremely hungry . So I stopped at Wendy’s on Chef because I was at Soul Train Fashions next door . I got all the way home to eat my food and there was someone’s burgundy hair on my burger . I called the store 3 times to let them know I am bringing the burger back and I want my money back but no one answers the phone . I was calling to let them know ahead of time that I’m coming back I just have a situation and I can’t come back this very moment so that when I do come back they don’t look at me crazy but no one is answering the phone . It’s pouring down raining right now so I cannot leave .
• CN

  Carmen Notto

  Mar 8, 2026
  3.0
  Fast food is going down hill across the board. The carbonation in the soda machine is off and in the soda is bitter. This is happening in many different fast food I don't know if it's intentional and they're trying to save money. I'm m giving up fast food.
• KN

  Ken Nabors

  Feb 24, 2026
  1.0
  Always backing us up so their timer doesnt go and they take their time with order drive thru at night is slacking
• CJ

  Charlene Joseph

  Feb 22, 2026
  1.0
  Sandwich was cold n fries was almost cold
• AM

  Aaron Montgomery

  Jan 21, 2026
  1.0
  Simple order. Wanted an Apple Pecan salad and use the coupon offer for 1$ off the chicken sandwich. Pulled to the window and the cashier said it wasn’t working. I replied okay can I try another coupon (free 6pc nuggets w/purchase). She goes on to tell me that I need points to use the offers and tells her manager to come try it. I show her the code and same story. As the “situation” progresses they are both getting agitated with me over telling them that “you don’t need points to redeem an offer, that’s only for rewards” till I finally give in to pay for it all. When I asked to just change the order back to the original, they both started yelling at me then tossed my bag out and slammed the window. I’ve worked in fast food in highschool and college. I’ve also used the Wendy’s app a lot before this incident. NONE OF THIS INTERACTION WAS RIGHT ON THEIR PART. I had pulled up to check my order and receipt and not only is the receipt not in the bag, but the manager smashed/balled up the sandwich so bad before putting it in the bag it’s got finger indents and a deformed. I guess the oral of the story for me is give up on decent service at Wendy’s.

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