Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in New Orleans, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Orleans, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
867 reviews
5 stars
332
4 stars
180
3 stars
138
2 stars
61
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Food Quality
Customers frequently complained about cold, old, or improperly prepared food, with several noting missing items from their orders.
Management Issues
Several reviews mentioned unprofessional management and staff behavior, contributing to a negative dining experience.
Customer Experience
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
- JLJustin LuiNov 6, 20253.0This is NEW ORLEANS so most fast food franchises are a 3 star. It’s average. I walked in and it met my expectations, lol. The screens didn’t work so I looked at the paper menu. The staff is friendly. I received my food within a decent time, probably 10 minutes. Fries were very good. The drink machine? No ice. No soda in it so I asked for a Coke from behind the register. Staff with no one else in line to order were…sitting and chilling. lol. Optics look weak but the food was fine and decently timed. As a former franchisee owner, I would be worried if I failed QSC (quality service cleanliness). It’s probably a 60-70% but as a customer, I’m okay with this. Now if this was in the suburbs, it’s poor. Good luck to the owner. Overall 3 star.
- CBchad beardenOct 14, 20251.0Save your money. This is by far the worst Wendy’s in New Orleans. Filthy, employees are an absolutely joke. Management were outside standing at the front door smoking. The dining room appears to have never been cleaned. The bathroom was cleaner than the dining room. They also did t have a menu. Wild right? The didn’t have change to give the customer in front of me, so they gave it to him in pennies. There’s a reason this location was a ghost town. Don’t walk, run from this place!! Thank me later! 😂
- SFSandy FowlerOct 7, 20255.0Good food , would recommend
- TJTravis JamesAug 23, 20254.0Food came fast and was hot.
- ELEbby LoAug 9, 20251.0Me and husband are from Mississippi, was here for a few days. We just stopped at this Wendy's about an hour ago..manager was very rude, had a bad attitude wen we asked questions about a deal they had, and told us all their scanners are broken so no we can't have that deal. It wasn't the problem of getting the deal it's the way she spoke to us...will definitely be contacting corporate,
Frequently Asked Questions About Wendy's
Is 214 Carrollton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Orleans, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Orleans, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (504) 356-8599.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 214 Carrollton Wendy’s serve breakfast?
Yes, this Wendy’s location in New Orleans, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 3138 S. Carrollton Ave?
The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 3138 S. Carrollton Ave serves breakfast including combos, croissant, biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Carrollton Ave?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's for delivery or takeout near me?
Yes, delivery and takeout are available. You can order through the Wendy's app or at order.wendys.com by entering your address.
How can I contact Wendy's at 3138 S. Carrollton Ave for questions or feedback?
You can call them directly at (504) 356-8599 or reach the Customer Care team via their website or by calling 888-624-8140.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, through various retailers, or online at wendysgiftcards.com.
What nearby fast food options are close to Wendy's at 3138 S. Carrollton Ave?
Nearby fast food restaurants include Popeyes® Louisiana Kitchen, Domino's Pizza, Raising Cane's, and KFC, offering a variety of chicken, pizza, and burger options for customers exploring dining choices in the area.
Are there any beauty and spa services near Wendy's on Carrollton Ave?
Yes, Blush Beauty Bar, Therapy Esthetics, nails_by_jira, and Earhart Tattoo Company are nearby beauty and spa locations you can visit before or after your meal.
What nearby services can help customers with automotive needs or refueling near Wendy's?
Customers can find Carrollton Avenue Shell ATM and Shell gas stations nearby for fuel and convenience needs.
Is there a place near Wendy's where I can enjoy entertainment or fitness activities?
Yes, nearby places include GOW Martial Arts for fitness and Rock 'N' Bowl for bowling and socializing after your meal.