Wendy's

Reviews

• SS

  ScottC

  1 day ago
  2.0
  frosty machine always broken for chocolate. not sure vanilla is biggest selling vs vanilla but vanilla seems to be ok more than chocolate. also, tired of standing at counter for mintues with all employees walking around and looking at me with none of them asking to help... so great a lost is good customer service.
• MJ

  Mandy Johnson

  Dec 12, 2025
  4.0
  Worked efficiently despite being short-staffed, but the nuggets were a little soggy, though. People were nice, not too crowded.
• CT

  connie tarbah

  Dec 10, 2025
  2.0
  This was my fourth time giving this location a chance, and unfortunately, it was another disappointing experience. My food is consistently served cold, and the service is extremely slow every time I visit. On this visit, the drive-through was closed, so I had to go inside — which I usually avoid — and the dining area was visibly dirty. What made the experience worse was watching my hamburger sit on the counter for about five minutes for no reason while the employee talked with friends instead of serving customers. I genuinely want to support this location, but the repeated issues with cold food, poor cleanliness, and inattentive service make it very difficult. Management really needs to address these problems.
• JL

  Justin Lui

  Nov 6, 2025
  3.0
  This is NEW ORLEANS so most fast food franchises are a 3 star. It’s average. I walked in and it met my expectations, lol. The screens didn’t work so I looked at the paper menu. The staff is friendly. I received my food within a decent time, probably 10 minutes. Fries were very good. The drink machine? No ice. No soda in it so I asked for a Coke from behind the register. Staff with no one else in line to order were…sitting and chilling. lol. Optics look weak but the food was fine and decently timed. As a former franchisee owner, I would be worried if I failed QSC (quality service cleanliness). It’s probably a 60-70% but as a customer, I’m okay with this. Now if this was in the suburbs, it’s poor. Good luck to the owner. Overall 3 star.
• CB

  chad bearden

  Oct 14, 2025
  1.0
  Save your money. This is by far the worst Wendy’s in New Orleans. Filthy, employees are an absolutely joke. Management were outside standing at the front door smoking. The dining room appears to have never been cleaned. The bathroom was cleaner than the dining room. They also did t have a menu. Wild right? The didn’t have change to give the customer in front of me, so they gave it to him in pennies. There’s a reason this location was a ghost town. Don’t walk, run from this place!! Thank me later! 😂

Frequently Asked Questions About Wendy's