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Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and lacking basic customer service skills.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and a filthy dining area.
Wait Times
Customers frequently complained about long wait times at both the drive-thru and counter, often exacerbated by staff inefficiency.
Staff Attitude
There were multiple mentions of staff having a negative attitude, which contributed to a poor customer experience.
ED
Empress Devine
Dec 7, 2025
1.0
The food was awful and service was worse than the food
KC
Kenneth Cooper
Sep 5, 2025
4.0
The food was hot and fresh. The lady who took my order was so polite and professional
LH
Leticia Harrell
Aug 18, 2025
1.0
sign says we open at 7am but it's 725 am and no one is answering speaker drive thur and no is coming to window horrible thats why they are losing money
LE
LYFE STYLZ ENTERPRISES
Aug 1, 2025
1.0
The staff at this particular location is horrible. They have no customer service skills at all . I have attempted to patronize this location twice and both times my experience has been horrible leading to no food. The 1st time I just drove away from the drive up because of the way I was spoke to with no common courtesy whatsoever. Today I attended to go back an immediately was told at the drive up that they had no eggs . It’s not what was said it’s how it was said . I blame it on the leadership. If they were being taught how to give great customer service then that’s exactly what they would be doing . HORRIBLE HORRIBLE HORRIBLE SERVICE
TM
Troy Morris
Jul 28, 2025
1.0
It's crazy how shitty the food and prices have gotten at fast food Wendy's in this case fries were cold hamburger was cold and hard as a brick I will never eat at another Wendy's again the food is just terrible, real shitty
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on 4021 C Behrman Hwy?
The drive-through at this Wendy's location is open from 9:00 AM to midnight Monday through Thursday and Sunday, and from 9:00 AM to 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 4021 C Behrman Hwy serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Behrman Hwy?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa for payment.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy’s mobile app available in the App Store.
Does this Wendy's location have a drive-through service?
Yes, Wendy's at 4021 C Behrman Hwy offers a drive-through service.
Is delivery available from Wendy's near me?
Delivery may be available; check availability by entering your address on the Wendy's app or at order.wendys.com.
Where can I provide feedback or contact Wendy’s on Behrman Hwy?
You can contact Wendy’s by calling (504) 356-8607 or visiting the Contact page on their website to use Live Chat or leave a message.
What nearby restaurants can I visit around Wendy's on Behrman Hwy?
Nearby restaurants include Berhman Cajun Seafood, Raising Cane's, and Subway, offering various dining options to enjoy before or after visiting Wendy's.
Are there any nearby retail stores or services around Wendy’s for added convenience?
Yes, nearby you can find T-Mobile for mobile phone needs, Chase Bank for banking services, Dollar Tree and Family Dollar for discount shopping, as well as GameStop for entertainment and River Commons - GameStop arcade.
How can nearby locations like Raising Cane's affect my visit to Wendy's?
If Wendy's is busy, you might consider nearby Raising Cane’s, which specializes in chicken and offers fast food options. Together they provide diverse quick dining choices in the area.