Wendy's

3.0
310 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in New Orleans, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Orleans, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4021 C Behrman Hwy, New Orleans, LA
70114, United States

Hours

Reviews

3.0
310 reviews
5 stars
84
4 stars
45
3 stars
57
2 stars
28
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and lacking basic courtesy.

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction with the overall food quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and a general lack of cleanliness in the restaurant.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exacerbated by understaffing.

Staff Attitude

There were multiple mentions of staff having a negative attitude, which contributed to a poor dining experience.
  • KC
    Kenneth Cooper
    Sep 5, 2025
    4.0
    The food was hot and fresh. The lady who took my order was so polite and professional
  • LH
    Leticia Harrell
    Aug 18, 2025
    1.0
    sign says we open at 7am but it's 725 am and no one is answering speaker drive thur and no is coming to window horrible thats why they are losing money
  • LE
    LYFE STYLZ ENTERPRISES
    Aug 1, 2025
    1.0
    The staff at this particular location is horrible. They have no customer service skills at all . I have attempted to patronize this location twice and both times my experience has been horrible leading to no food. The 1st time I just drove away from the drive up because of the way I was spoke to with no common courtesy whatsoever. Today I attended to go back an immediately was told at the drive up that they had no eggs . It’s not what was said it’s how it was said . I blame it on the leadership. If they were being taught how to give great customer service then that’s exactly what they would be doing . HORRIBLE HORRIBLE HORRIBLE SERVICE
  • TM
    Troy Morris
    Jul 28, 2025
    1.0
    It's crazy how shitty the food and prices have gotten at fast food Wendy's in this case fries were cold hamburger was cold and hard as a brick I will never eat at another Wendy's again the food is just terrible, real shitty
  • DW
    Destiny Wesley
    Jul 13, 2025
    1.0
    The night shift staff manager with glasses is very unprofessional and rude. I was kicked out wrongfully and very against policy.i wasn’t able to finish my food properly. Instead of locking the doors she told me I had to go because it was 10aclock. Ik the policy and that was completely wrong, anga policy and very rude. I’m a frequent customer at this store because I work near and the way I was treated was very disrespectful.

Frequently Asked Questions About Wendy's

Is 239 Behrman Hwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.