Wendy's

3.4
757 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in New Orleans, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Orleans, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4605 Chef Menteur Hwy., New Orleans, LA
70126, United States

Hours

Reviews

3.4
757 reviews
5 stars
269
4 stars
160
3 stars
120
2 stars
53
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and indifferent staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Several customers reported receiving cold or old food, with complaints about incorrect orders and lack of freshness.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders and items missing from orders.

Speed of Service

Many customers experienced long wait times, with some noting that service was slow and inefficient.
  • JD
    Jenn Dupre
    Dec 30, 2025
    5.0
    I have to say, I come to this place pretty often and I am very impressed with the service that I received here. Even when they’re busy, everyone is very friendly and accommodating. It also seems fairly modern even though it’s been a while since it’s been updated. There’s a little sitting area with a fireplace and everything. There’s an outside seating area, but I don’t think I’ve ever seen anybody sit there. There’s decent parking and the dining area is separated into multiple sections so even when it’s pretty crowded, it still isn’t very loud.
  • NM
    Nakeisha McCormick
    Dec 10, 2025
    5.0
    Breakfast sausage biscuit was delicious 😋 Way better than McDonald's biscuit which is so thick, thick enough to choke you
  • JR
    Jamal Roberts
    Nov 22, 2025
    5.0
    I barely remember any problems, classic fast food restaurant experience, all food is great but known for running out of frosties. Have both inside and outside seating. Neutral on the breakfast have to see about that.
  • PD
    Paulie D
    Oct 28, 2025
    1.0
    The lady was so rude
  • KW
    Karly Wolford
    Oct 25, 2025
    1.0
    So unimpressed. The lady taking our order literally yelled at us as we asked for clarification about the menu. She was very rude and wouldn’t even look at us when we came up to the window. And she got our order wrong. We will not be back.

Frequently Asked Questions About Wendy's

Is 228 Chef Menteur Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on Chef Menteur Hwy?

The drive-through at Wendy's on Chef Menteur Hwy is open 24 hours a day, 7 days a week.