Wendy's

3.0
469 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in New Orleans, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Orleans, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5600 Tchoupitoulas St., New Orleans, LA
70115, United States

Hours

Reviews

3.0
469 reviews
5 stars
139
4 stars
68
3 stars
70
2 stars
47
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and unhelpful.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, with some mentioning issues like burnt fries and spoiled ingredients.

Cleanliness

Several reviews pointed out unsanitary conditions, including staff not washing hands and overall cleanliness concerns.

Management Issues

Customers expressed dissatisfaction with management, citing a lack of support for staff and poor handling of customer complaints.

Availability

Frequent complaints about the restaurant being out of menu items and not adhering to posted hours.
  • CP
    Connie Marlene Purvis
    5 days ago
    1.0
    Worst Wendy's ever-food was old & dry. Employees are scarce & rude- never can find anyone when you go in.
  • TJ
    Tronesha Jefferson
    Dec 9, 2025
    5.0
    12/9/25 around 8:15pm The same way I can write a review to complain,I can write a review to give a compliment. service was fast, food was hot ,The beautiful young lady who took my order was polite ,kind, professional. she deserve a raise.
  • CB
    Cary Becker
    Dec 5, 2025
    2.0
    18 mins to order and receive a #1. Bun was cold and stale. No ketchup in the place. Staff were moderately rude. Only 1 of the three employees was wearing a hair net. None of them were wearing gloves. The guy serving the food kept wiping his hands on his pants.
  • JH
    James Harris
    Nov 16, 2025
    3.0
    No ice, service staff acted like it was no big deal. Fountain drinks were horrible. Lukewarm and too much syrup. Floor at the condiments counter was greasy and slippery.
  • PS
    Phillip Kuhn Sr.
    Nov 2, 2025
    1.0
    Stopped to get a chocolate frosty on the way to work. Got served by the shift manager who had an attitude that by my stopping there was an inconvenience for her. I will gladly oblidge her by not patronizing that Wendy's restaurant again.

Frequently Asked Questions About Wendy's

Is 235 Tchoupitoulas Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-through at 5600 Tchoupitoulas St.?

The drive-through is open daily from 6 AM to midnight.