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Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and unhelpful.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, with some mentioning issues like burnt fries and spoiled ingredients.
Cleanliness
Several reviews pointed out unsanitary conditions, including staff not washing hands and overall cleanliness concerns.
Management Issues
Customers expressed dissatisfaction with management, citing a lack of support for staff and poor handling of customer complaints.
Availability
Frequent complaints about the restaurant being out of menu items and not adhering to posted hours.
CP
Connie Marlene Purvis
5 days ago
1.0
Worst Wendy's ever-food was old & dry. Employees are scarce & rude- never can find anyone when you go in.
TJ
Tronesha Jefferson
Dec 9, 2025
5.0
12/9/25 around 8:15pm The same way I can write a review to complain,I can write a review to give a compliment. service was fast, food was hot ,The beautiful young lady who took my order was polite ,kind, professional. she deserve a raise.
CB
Cary Becker
Dec 5, 2025
2.0
18 mins to order and receive a #1. Bun was cold and stale. No ketchup in the place. Staff were moderately rude. Only 1 of the three employees was wearing a hair net. None of them were wearing gloves. The guy serving the food kept wiping his hands on his pants.
JH
James Harris
Nov 16, 2025
3.0
No ice, service staff acted like it was no big deal. Fountain drinks were horrible. Lukewarm and too much syrup. Floor at the condiments counter was greasy and slippery.
PS
Phillip Kuhn Sr.
Nov 2, 2025
1.0
Stopped to get a chocolate frosty on the way to work. Got served by the shift manager who had an attitude that by my stopping there was an inconvenience for her. I will gladly oblidge her by not patronizing that Wendy's restaurant again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-through at 5600 Tchoupitoulas St.?
The drive-through is open daily from 6 AM to midnight.
Is Wendy's at 5600 Tchoupitoulas St. currently open?
Yes, this Wendy's location is open and committed to serving customers daily.
Does this Wendy's location offer breakfast?
Yes, this Wendy’s location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options does the Wendy's at 5600 Tchoupitoulas St. accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online or use delivery services for this Wendy's?
Yes, you can order online via their website or mobile app, and delivery is available.
How can I contact Wendy's at 5600 Tchoupitoulas St. for feedback or questions?
Call (504) 356-8605 or visit the contact page on Wendy's website for live chat and surveys.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen info is available online, in the app, and posted in the restaurant.
Are there other fast food options near Wendy’s at 5600 Tchoupitoulas St.?
Yes, there are multiple nearby fast food and burger restaurants, including another Wendy's location.
What nearby gas stations are close to Wendy's at 5600 Tchoupitoulas St.?
Nearby gas stations include Tchoup Stop, Shell, Chevron Station New Orleans, and Uptown Car Wash & Xpress Lube.
What local attractions or services are near Wendy's that customers might visit?
Nearby places include the NOLA Baptist Church, Crescent City Aikikai martial arts club, and various nail salons like Sophia Nails and Spa and 4C Nail Bar.