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Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and slow to respond.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Food Quality
Several reviews mentioned that food was often cold, improperly cooked, or of low quality, leading to dissatisfaction.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty counters and lack of proper food handling practices.
Management Issues
Reviews indicated significant management problems, with calls for better training and oversight of staff to improve overall service.
CN
Christelle ngakoumou
Dec 20, 2025
2.0
The service was not very good. The lady was rude to my partner after making a mistake. The got the order wrong and it was very cold in the restaurant. The food once I got it was fine.
MS
Melanie Smith
Oct 16, 2025
1.0
So very unprofessional. No one was in the drive thru at the time and order still took up to 30 minutes to receive and it was still cold. Very upsetting and staff didn't apologize or seemed to care. All I got was attitude as a paying customer.
SP
Shontilya Parker
Sep 12, 2025
1.0
Customer service TERRIBLE...the cashier won't answer on intercom and if you drive to the window, then she tell you she can't take the order after sitting at the intercom for more than five minutes, one car in front of us, they need to loose the attitude and learn how to multitask, if you don't like your job or not good at it, it is very possible to find another or something you may be good at
AG
Alex Groh
Aug 4, 2025
1.0
Every single time i come here, they mess up my order, to the point that it feels like it’s on purpose.
SJ
Simon Jackson
Aug 4, 2025
1.0
All around just useless needs new management and staffs never has the thing I ordered n just blatantly rude
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Elysian Fields in New Orleans?
The drive-through at Wendy's located at 6166 Elysian Fields is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's at 6166 Elysian Fields currently open?
Yes, Wendy's at this location is currently open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 6166 Elysian Fields serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's delivery in New Orleans, LA?
Delivery availability can be checked on the Wendy's app or order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Elysian Fields?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy’s at this location for questions or feedback?
You can call (504) 505-8330 directly, use Live Chat on Wendy's Contact page, call 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition details are available on order.wendys.com or the Wendy's mobile app once you select this location.
What nearby places can help me find Wendy's at 6166 Elysian Fields?
Nearby places such as Our Lady of La Vang church and Walgreens pharmacy can serve as landmarks to locate Wendy's.
Are there other fast food restaurants near Wendy's on Elysian Fields?
Yes, nearby fast food options include Taco Bell and Popeyes Louisiana Kitchen, offering variety if you're exploring dining options in the area.
What attractions near Wendy's might I visit before or after dining?
You might visit The Buttermilk Drop bakery for a dessert treat or Hope Community Resource Center for recreational activities near Wendy's.