Wendy's

3.2
966 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in New Orleans, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Orleans, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6166 Elysian Fields, New Orleans, LA
70122, United States

Hours

Reviews

3.2
966 reviews
5 stars
279
4 stars
172
3 stars
175
2 stars
98
1 star
242

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and attitude from employees.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Wait Times

Customers consistently complained about long wait times in both the drive-thru and lobby, often exceeding 20 minutes without movement.

Food Quality

Several reviews mentioned cold or poorly prepared food, with specific complaints about undercooked items and stale fries.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty dining areas and staff not following food safety practices.
  • MS
    Melanie Smith
    Oct 16, 2025
    1.0
    So very unprofessional. No one was in the drive thru at the time and order still took up to 30 minutes to receive and it was still cold. Very upsetting and staff didn't apologize or seemed to care. All I got was attitude as a paying customer.
  • SP
    Shontilya Parker
    Sep 12, 2025
    1.0
    Customer service TERRIBLE...the cashier won't answer on intercom and if you drive to the window, then she tell you she can't take the order after sitting at the intercom for more than five minutes, one car in front of us, they need to loose the attitude and learn how to multitask, if you don't like your job or not good at it, it is very possible to find another or something you may be good at
  • AG
    Alex Groh
    Aug 4, 2025
    1.0
    Every single time i come here, they mess up my order, to the point that it feels like it’s on purpose.
  • SJ
    Simon Jackson
    Aug 4, 2025
    1.0
    All around just useless needs new management and staffs never has the thing I ordered n just blatantly rude
  • BH
    B Henny
    Jun 27, 2025
    1.0
    The worst experience I've ever had at a Wendy's. The staff was rude. They screwed up an order they accused me of not understanding what the difference between a double stack and a Dave's double sandwich. Charged for the wrong thing and acted like I did something wrong to them

Frequently Asked Questions About Wendy's

Is 242 Elysian Fields Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.