Wendy's

3.1
967 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in New Orleans, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Orleans, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6166 Elysian Fields, New Orleans, LA
70122, United States

Hours

Reviews

3.1
967 reviews
5 stars
278
4 stars
172
3 stars
175
2 stars
100
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and slow to respond.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Food Quality

Several reviews mentioned that food was often cold, improperly cooked, or of low quality, leading to dissatisfaction.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty counters and lack of proper food handling practices.

Management Issues

Reviews indicated significant management problems, with calls for better training and oversight of staff to improve overall service.
  • CN
    Christelle ngakoumou
    Dec 20, 2025
    2.0
    The service was not very good. The lady was rude to my partner after making a mistake. The got the order wrong and it was very cold in the restaurant. The food once I got it was fine.
  • MS
    Melanie Smith
    Oct 16, 2025
    1.0
    So very unprofessional. No one was in the drive thru at the time and order still took up to 30 minutes to receive and it was still cold. Very upsetting and staff didn't apologize or seemed to care. All I got was attitude as a paying customer.
  • SP
    Shontilya Parker
    Sep 12, 2025
    1.0
    Customer service TERRIBLE...the cashier won't answer on intercom and if you drive to the window, then she tell you she can't take the order after sitting at the intercom for more than five minutes, one car in front of us, they need to loose the attitude and learn how to multitask, if you don't like your job or not good at it, it is very possible to find another or something you may be good at
  • AG
    Alex Groh
    Aug 4, 2025
    1.0
    Every single time i come here, they mess up my order, to the point that it feels like it’s on purpose.
  • SJ
    Simon Jackson
    Aug 4, 2025
    1.0
    All around just useless needs new management and staffs never has the thing I ordered n just blatantly rude

Frequently Asked Questions About Wendy's

Is 242 Elysian Fields Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Elysian Fields in New Orleans?

The drive-through at Wendy's located at 6166 Elysian Fields is open daily from 6:00 AM to 1:00 AM.