Wendy's

Reviews

• LS

  Lindsey Schluentz

  Nov 17, 2025
  1.0
  This is the worst fast food I have ever had. I placed an order in advance but still had to wait for the chicken nuggets to be done cooking. When I got my order it was mostly old stale uggets with a few fresh ones. I also got a black hair in my nuggets. The fries were also stale.
• MN

  Mark Newman

  Nov 15, 2025
  1.0
  HORRIBLE service. Avoid this Wendy’s at all costs. If you don’t believe me read the rest of the reviews. I went by there today because I had a promo code for a free 4pc nuggets. I ordered the signature Wendy’s dipping sauce to go with it and added on a dbl stack and a cup of chilli w/ sour cream. The lady hands me the bag and I always check before driving off for this exact reason. The dipping sauce I ordered wasn’t in the bag, neither was the sour cream and crackers and hot sauce for the chilli, nor a spoon to eat it with, or napkins. So the lady came back to the window with a look on her face of “why are you still here”. I asked if I could please have the dipping sauce and other items. She said “it’s in the bag”. I said , it’s not in the bag and you’re more than welcome to check if you’d like. She then stated she needed to tend to the other customers that she didn’t have time to check the bag. She handed me the missing items except for the dipping sauce. Walked away from the window. Comes back and I’m still sitting there. I said can I have my dipping sauce please. She then tried to tell me it’s 50c. Then the manager comes up behind her telling me what I ordered and I said yes mam and it’s not in the bag. the manager finally hands me the sauce and I drive away. I mean the basic job of drive thru employees is putting the condiments utensils and napkins in the bag and then you have to go back and forth with them just to get it. It’s absolutely ridiculous and their rude attitudes for no reason whatsoever. Not to mention the food was old and cold when I got it.
• TA

  Tyshara Alexander

  Nov 7, 2025
  1.0
  Rude with horrible customer service. Messed up our order twice before I asked for a refund.
• AJ

  Alexis Johnson

  Oct 26, 2025
  1.0
  My experience this morning on 10/26/2025 around 6:00am was terrible. First of all the drive menu was still set on lunch instead of breakfast during breakfast hours. The young taking my order said in condescending tone to "read the menu to see what kind of breakfast combos we have" after I informed her of the scene being set on lunch. I placed a breakfast combos order for a vanilla cold brew with cold foam with a "honey butter" chicken biscuit and seasoned potato wedges. Instead of a vanilla cold brew, I received a vanilla iced latte with spoiled milk. The coffee tasted as if the coffee machine has not been clean since last year. The honey butter biscuit lacked the honey butter and to make matters worse the chicken patty was soggy. The potato wedges were like warm and stale. I couldn't even stand to look at it long enough to take a picture of it.
• DR

  Dee Ross

  Oct 4, 2025
  2.0
  Experience statement: The nuggets were good and fresh. Simple misunderstands come and go, but don’t then trivialize the situation and act sarcastic/dismissive. Their payment systems (gift card and mobile app) were not working and I was trying to understand why not. From their expression, I made it clear that it wasn’t a manner of if I had funds, more why they were not working. Given this was my second time trying this, and it worked via online ordering. Regarding my experience, customers don’t see or interact with the restaurant’s ordering system. Just showing me a screen does not help, as I don’t know the tricks of the trade. Gift card statement: Regardless, their online statement about the physical gift card being usable after the balance is registered on your app is wrong. The idea was to use the app, which generates a code every 5 minutes. On the system, it showed up as a different credit amount coded as an online order and looking. If can’t use my existing money, why would I add more if I can’t use all my money (it requires me to add more to my balance, in increments of $10). Cashed out some reward points and called it.

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