Rally's

3.4
842 reviews

About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
3555 General DeGaulle, New Orleans, LA
70114, United States

Hours

Reviews

3.4
842 reviews
5 stars
295
4 stars
166
3 stars
140
2 stars
81
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor customer interactions, particularly at the drive-thru.

Food Quality

While many praised the food as fresh and delicious, there were numerous complaints about incorrect orders, cold food, and unsatisfactory meal preparation.

Staff Attitude

Feedback varied on staff friendliness; some customers highlighted excellent service, while others experienced rudeness and unprofessional behavior.

Operational Changes

The introduction of automated ordering systems received mixed reactions, with some customers finding it inconvenient and impersonal.
  • JD
    Jenn Dupre
    Dec 29, 2025
    3.0
    We stopped here the other night and parked and walked up to the front window. Stood here for several minutes waiting while the inside team members what about their business. I know they saw us because there were times that they looked directly at us and yet no one ever came to us to take our order. If they weren’t taking orders at the window, all they had to do was say so. We ended up walking back to our car and then going through the drive-through. They were very friendly and we had no service issues like that, but it just would’ve been nice if they at least would’ve said hey, we’re not doing window orders tonight or something rather than just have us wait there.
  • VH
    Vanavalon Holden
    Dec 9, 2025
    5.0
    Beulah did great she’s definitely a keeper . Food was fresh and hot
  • YB
    Yung Buck
    Nov 21, 2025
    5.0
    The food is great, fresh and hot every time. The service is speedy and the workers are very polite.
  • JP
    Joseph Patterson
    Nov 20, 2025
    5.0
    Beulah was very nice great customer service
  • BA
    Beulah Allen
    Nov 20, 2025
    5.0
    Good customer service food always fresh and got

Frequently Asked Questions About Rally's

What are the operating hours for Rally's at 3555 General DeGaulle in New Orleans?

Rally's is open from 10:00 AM to 3:00 AM Sunday through Thursday, and from 10:00 AM to 4:00 AM on Friday and Saturday.

Does Rally's at this location offer drive-thru and takeout services?

Yes, this Rally's location provides drive-thru and takeout services for customer convenience.