Panera Bread

3.8
661 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread New Orleans is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
309 N Carrollton Avenue, New Orleans, LA
70119, United States

Hours

Reviews

3.8
661 reviews
5 stars
295
4 stars
162
3 stars
64
2 stars
45
1 star
95

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported unsanitary conditions, including dirty tables, restrooms, and the presence of bugs.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Food Quality

Customers expressed disappointment with the food quality, mentioning issues like incorrect orders, small portions, and unsatisfactory taste.

Atmosphere

While some customers enjoyed the atmosphere, many noted it was marred by cleanliness issues and unpleasant odors.
  • VB
    Vanessa Bye
    1 day ago
    5.0
    I ordered online and there was a mistake and they handled it so well! It was so nice to have clear communication and no obstacles to clearing everything up. Super grateful because their sandwiches are bomb and the Mac n cheese is the best. Thanks so much!
  • KT
    Katherine Tran
    1 day ago
    1.0
    They always seem to mess up something with my order. I asked for no arugula and green goddess dressing—I get arugula and the dressing on my food. I asked for romaine lettuce and caramelized onions—I don’t get either of those. They also never called out my order and only asked what I was waiting on after I had been standing there for ten minutes. I received the text notification that my order was ready but no one called it out and it wasn’t sitting on the counter.
  • LJ
    lois jonson
    Dec 14, 2025
    1.0
    ROACHES
  • LC
    lucford castillo
    Dec 10, 2025
    1.0
    There's a lady delivering orders who desperately needs a customer service course (they should invest in that). The customer is never to blame for her personal problems; she needs to learn to treat people properly, with respect and a smile. Besides, I pay for quality food and I get something miserable, and it's missing cheese.
  • DS
    Da Sho
    Dec 3, 2025
    1.0
    The customer service is absolutely terrible I was an employee sit an eat lunch while every else order was made. Once she finished then came and made my order.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 309 N Carrollton Avenue accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread in New Orleans?

Panera Bread is open daily from 6:00 AM to 9:00 PM.