McDonald's

3.1
1653 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3250 General Degaulle Dr, New Orleans, LA
70114, United States

Hours

Reviews

3.1
1,653 reviews
5 stars
484
4 stars
281
3 stars
274
2 stars
178
1 star
436

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported unprofessional and rude service, with many experiencing long wait times and incorrect orders.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.

Cleanliness

Several customers noted unsanitary conditions, including unpleasant odors and dirty facilities.

Management Issues

Feedback indicated poor management practices, with complaints about staff training and overall operational efficiency.

Customer Experience

While some customers had positive experiences with friendly staff, the majority expressed frustration with the overall service and food quality.
  • FV
    Filleul POUR La Vie
    1 day ago
    1.0
    Me and my father had a horrible experience You wanted me to share what happened 11/23/25 @ about 8:50pm we was trying to order on a kiosk without a phone I was having a little difficulty and That's when the manager can be had an encounter being rude to us and rushing us to order! Me and my father looked at our phone and saw that it was only 9:00 so we believe that we had like an hour less than stuff the door say not be closed at 10:00 but we was informed by the manager that she's closing it now in a rudely way so out of frustration and irritation we left without ordering She could have been more considerate and more patient
  • CW
    Candis Welch
    Nov 11, 2025
    3.0
    McDonalds is not the same for me since childhood.
  • BE
    Brionne Evans
    Oct 27, 2025
    1.0
    A place fill with young people with no type of respect!! Instead of greeting they customers they be all on the phone
  • CH
    Corey Harris
    Oct 19, 2025
    1.0
    Did a mobile order, but when I got to the window, they couldn’t find it. I gave them my receipt for 2 sandwiches, 2 fries, nuggets, a root beer, and a Sprite. They gave me just the sandwiches and nuggets, plus the wrong drinks. After correcting them, I got one Sprite, waited again, then had to remind them I was still missing the fries and root beer. Root beer machine was down, so I took another Sprite. The fries ended up undercooked, and both Sprites were flat.
  • JJ
    Jim Shannon Jr
    Oct 14, 2025
    1.0
    I pulled up at 10:33 and they said they wouldn't make my order because they closed at 10:30 even though like I had already paid for it and everything. Now I have to wait a whole week to get my money back and it's just because these people couldn't be assed to make a pretty simple order. I'm struggling and instead of having a nice McDonald's meal I now have just no money and no burgers, nothing. Just disappointment and an empty stomach. Do better.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3250 General Degaulle Dr?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru is available every day from 6:00 AM to 11:00 PM.