McDonald's

3.1
1658 reviews
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Business Details

3250 General Degaulle Dr, New Orleans, LA
70114, United States
(504) 361-1377
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3250 General Degaulle Dr, New Orleans, LA
70114, United States

Hours

Reviews

3.1
1,658 reviews
5 stars
485
4 stars
282
3 stars
275
2 stars
178
1 star
438

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers experiencing long wait times and incorrect orders.

Order Accuracy

A significant number of customers reported issues with missing items, incorrect orders, and poorly prepared food.

Management Issues

Feedback indicated poor management practices, including staff being unresponsive and a lack of urgency in service.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty facilities.

Customer Experience

While some reviews mentioned friendly staff and good food, the overall sentiment leaned heavily towards dissatisfaction with service and order fulfillment.
  • MM
    Monica Marie
    Dec 20, 2025
    1.0
    Service is Highly Unprofessional ! if you don’t like your job find a new one. Wyt lady at the window hates the customers and her job.
  • WR
    wilbert reynoso
    Dec 13, 2025
    4.0
    Taje forever to get your order 10-20 min even they don't have a lot of custumer
  • LA
    leyla Aleman
    Dec 1, 2025
    1.0
    Soy Residente de New Orleans hace 9 años y literalmente este MaCDonalds a bajado de categoría en asistencia y también nunca ahí frappees
  • FV
    Filleul POUR La Vie
    Nov 23, 2025
    1.0
    Me and my father had a horrible experience You wanted me to share what happened 11/23/25 @ about 8:50pm we was trying to order on a kiosk with our phone & was having a little difficulty and That's when the manager came being rude to us and rushing us to order! Me and my father looked at our phone and saw that it was only 9:00 so we believe that we had like an hour before lobby closes! the door say closed at 10:00 but we was informed by the manager that she's closing it now in a rudely way so out of frustration and irritation we left without ordering She could have been more considerate and more patient but never again will I decide nor recommend this location! I have a big social platform and plan to share my experience on social media about this location and situation
  • LL
    lyse!
    Nov 23, 2025
    1.0
    Horrible service. Rudest employees, truly awful.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3250 General Degaulle Dr?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru is available every day from 6:00 AM to 11:00 PM.