Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,613 reviews
5 stars
401
4 stars
200
3 stars
255
2 stars
154
1 star
603
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, particularly during busy hours.
Cleanliness
While some customers noted the restaurant was clean, others reported unsanitary conditions and issues with the restroom access.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with several reviews mentioning disrespectful behavior from management.
Food Quality
Customers had mixed experiences with food quality, with some praising freshness while others complained about cold or poorly prepared items.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and disorganized, leading to frustration among customers.
- MJMichael Pawlus JrNov 16, 20253.0Food is cold... I ordered large coffee and they gave me medium 👎🏽
- BDByron DentsNov 13, 20251.0I ordered thru postmate and after an hour and forty minutes I figured I would go see what is taking so long there were no cars in the drivethru and the employees were chilling in the lobby and the drive thru was blocked with cones and I knocked on the door and they felt it was necessary to waive me off if you didn't plan on working they should have stayed at home eventually they cancelled my order this location really gives McDonald's a horrible name the slowest fast food in the world when you call they pick up the phone and then hang up they are driving business away y'all need to hire people who want to work smh
- AWA WilliamsNov 12, 20253.0I visit this McDonald’s location frequently, and the food is consistently hot, fresh, and well-prepared. However, I have experienced significant issues with customer service. On one visit, while waiting at the second window for my hashbrowns and drink, I politely mentioned the missing items to the staff member distributing orders. Instead of addressing the oversight, she began huffing and visibly showing frustration, as if I were inconveniencing her. While the food quality is excellent, the service at this location falls below expectations. I hope management addresses this behavior to ensure a professional and courteous experience for all customers.
- CCCassandra CountrymanOct 22, 20251.0Can't lessen when someone orders i ordered a large nd got a medium on multiple occasions I went there ordered and they got the order wrong idk how hard its to lessen to the customer but dam
- ACAllison ChandlerOct 18, 20253.0This is one of the worst McDonald's for service I've been to. If you're not in the Drive-Thru they do not care that you are there all they care about is getting their drive-thru people in and out because it shows the time it takes them to do it
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3321 Saint Charles Ave in New Orleans?
McDonald's at 3321 Saint Charles Ave is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services including same-day and no-contact delivery.
Is there a drive-through available at this McDonald's?
Yes, the McDonald's at this location has a drive-through that operates 24/7.
What payment methods are accepted at McDonald's on Saint Charles Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food via a mobile app?
Yes, you can order using the McDonald's app available on both Apple and Android platforms.
Does this McDonald's location provide WiFi service?
Yes, WiFi is available for customers at this McDonald's.
Where can I find the full menu for McDonald's at this location?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby grocery stores to McDonald's at 3321 Saint Charles Ave?
Nearby grocery stores include Louisiana Super Saver, Louisiana Discount Market, The Fresh Market, and Quick Stop Foodmart, which are convenient for shopping before or after your meal.
Are there any nearby banks or financial services near this McDonald's?
Yes, nearby financial institutions are Hancock Whitney, Chris Brinson, Mimi Denis: First Horizon Mortgage, IBERIABANK, and First Horizon Bank.
What attractions or landmarks near McDonald's might be worth visiting?
Nearby attractions include The Commodore New Orleans hotel and the Charlotte Commons Condominiums, both notable landmarks in the area.