McDonald's

3.4
1485 reviews
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Business Details

3443 S Carrollton, New Orleans, LA
70118, United States
(504) 309-4026
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3443 S Carrollton, New Orleans, LA
70118, United States

Hours

Reviews

3.4
1,485 reviews
5 stars
522
4 stars
268
3 stars
256
2 stars
122
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the restaurant, with some experiences exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.

Food Quality

Numerous customers complained about cold, stale, or poorly prepared food, with some expressing dissatisfaction with the overall quality.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • MG
    Maurice Gunter
    Oct 23, 2025
    3.0
    This McDonald's is on the way to work let me start there. I have gone through the drive thru 4 different times. 2 times using a mobile order and 1 time ordering at the speaker all during breakfast. Today I order at the speaker they confirm it. I get to the window they swipe my card and I take the receipt without looking and put it on the seat. I get to the next window and the gentleman hands me food that not mine. He and two other people go back and forth about the order and request my receipt. They realize I was overcharged at the first window. Needless to say from the time I ordered to the time I got my order was 13 minutes, I know this because I took a call after I ordered. Each time I have gone here the drive thru never gets it 💯.
  • JJ
    Jack
    Oct 23, 2025
    1.0
    Ordered food and paid and was never given it or the ability to cancel my order
  • MJ
    Mandy Johnson
    Oct 7, 2025
    5.0
    Love the manager and the team. Friendly, good-hearted, and helpful people. It's open 24/7 and is one of the best McDonald's I've been to
  • MK
    Michelle Keogh
    Sep 12, 2025
    1.0
    Sat in line for 10-15 minutes at 10:15 pm only to be told they are only accepting mobile and uber eats orders. No signs. No employees warning people in the very long line. If this is their way of trying to force people to download their app, all they they’ve done is lost a customer. I have a hungry six-year-old in my car after a show downtown. They absolutely refused to take a regular order with a credit card. Since when is this required?
  • LH
    Lois Henderson
    Aug 8, 2025
    1.0
    The Food i purchase 3people was terrible 😫
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3443 S Carrollton, New Orleans?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 3443 S Carrollton offers 24/7 drive-thru service.