Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,860 reviews
5 stars
512
4 stars
241
3 stars
305
2 stars
201
1 star
601
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, with many expressing frustration over slow service.
Food Quality
Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared meals.
Staff Attitude
Many customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions both inside the restaurant and in the parking lot, indicating a need for better maintenance.
Order Accuracy
A significant number of customers reported receiving incorrect or incomplete orders, leading to dissatisfaction.
- ACAllen ChighizolaJan 5, 20261.0I have ordered food from this restaurant several times recently through Uber eats and the quality has been very poor. Today I ordered a big Mac and received a quarter pounder with cheese. I ordered a basket of fries and they were oily and limp. This is just ridiculous. How can you send food out with such poor quality and expect people to come back to you. From the time the Uber driver left the restaurant to my place was five minutes or less so it is not a delivery issue. It's a restaurant quality issue.
- DSDomenic Senger-SchenckDec 30, 20251.0Consistently the worst McDonald’s on the planet.
- SSSeth SchallenbergDec 16, 20251.0Came on my lunch brake and it took longer than 30 min for a 10 pc nugget, a mcdouble, and a fry. Ive never seen a mcdonalds move so slow while the employees clown and clap thier hands.Im done with ever eating mcdonalds at this point, The prices and wait time goes up and the quality of service is gone. ✌️
- BGB GDec 16, 20251.0The Sprite is has been bad for weeks. Nobody ever answers the phone.
- SKsteven kimDec 12, 20251.0Waited 30 minutes along with 20+ people and I get home to see a quarter pounder with nothing on it, half cooked, rotten meat
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2609 Saint Claude Ave, New Orleans?
McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 2609 Saint Claude Ave has a drive-thru open 24/7.
What types of services are available at this McDonald's?
Services offered include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order delivery from McDonald's online?
Yes, you can order delivery via their website or mobile apps, including same-day and no-contact delivery options.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there nearby frozen dessert shops close to this McDonald's?
Yes, Freezy Street is nearby and offers frozen foods, desserts, and ice cream, a great spot to visit after your meal.
Is there a nearby hotel if I am visiting McDonald's from out of town?
Yes, Franklin & St. Claude hotel is nearby, offering convenient accommodation close to McDonald's.
What nearby entertainment options are close to this McDonald's?
Mudlark Theater offers live music and concerts nearby for you to enjoy before or after your visit to McDonald's.
Are there any nearby services that complement a visit to McDonald's?
Yes, nearby you can find UPS Access Point location for courier services, and Hanks Supermarket for grocery needs, making errands convenient during your visit.