McDonald's

3.0
2275 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2757 Canal St, New Orleans, LA
70119, United States

Hours

Reviews

3.0
2,275 reviews
5 stars
648
4 stars
306
3 stars
372
2 stars
237
1 star
712

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a generally negative perception of service quality.

Cleanliness

While some reviews noted cleanliness, many others highlighted unsanitary conditions and a messy environment, particularly in the dining area.

Order Accuracy

A significant number of customers experienced issues with order accuracy, including missing items and incorrect food.

Staff Attitude

Several reviews mentioned unprofessional and unfriendly behavior from staff, contributing to a poor customer experience.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during specific visits.
  • DW
    Dawn Wilson
    5 days ago
    2.0
    Just got home from getting my food and there is no fish on my fish sandwich
  • LG
    Lo G
    Jan 5, 2026
    1.0
    There's trash all over and I can see a bunch of flies flying around in there from the drive thru
  • LB
    Larry Bunyard
    Dec 23, 2025
    3.0
    A self service ordering situation inside this McDonald’s. No counter staff available to assist customers who are confused with how to order at the kiosk. At breakfast time they seem way under staffed (?). Self serve order kiosk didn’t print a receipt, my bagged order didn’t have a ticket affixed to it, so I emptied my bag and found it was missing an item. Staff fixed the issue, but if you eat inside, be aware they you don’t get service and you need to check your order.
  • WS
    W. Stewart
    Dec 18, 2025
    4.0
    Normally a nice clean restaurant. My last visit, there was no one at the counter. A lot of people had showed app and was asking, could somebody take their order? But they were very busy, and the line was long outside. The overall atmosphere was very clean.And I enjoyed the music very relaxing. It was like Jazz music.
  • NL
    Nc lover
    Dec 11, 2025
    1.0
    Wouldn’t recommend this place! I’m not trying to be hard on the staff or shove religion at them but ppl who act the way the staff does could kindly remember this verse …… “ An as ye would that men should do to you, do ye unto them likewise! “ (1 Thessalonians 3:12)

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2757 Canal St, New Orleans?

McDonald's at 2757 Canal St is open 24 hours every day of the week, including Monday through Sunday.

Does this McDonald's location offer delivery and curbside pickup services?

Yes, this location provides delivery including same-day and no-contact delivery options, as well as curbside pickup.