McDonald's

3.0
1749 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3025 Elysian Fields Ave, New Orleans, LA
70122, United States

Hours

Reviews

3.0
1,749 reviews
5 stars
484
4 stars
254
3 stars
301
2 stars
183
1 star
527

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and inside the restaurant, with some stating they waited over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of delivery orders, leading to customer frustration.

Staff Attitude

Numerous customers described staff as rude or unprofessional, with complaints about dismissive behavior and lack of customer service.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items, as well as cleanliness issues in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted instances of good service and fresh food.
  • GJ
    George Roberson Jr.
    Oct 15, 2025
    2.0
    Long drive wait times= cold fries... Was in the drive thru for 18 minutes😡😡😡
  • DP
    danita pilart
    Oct 11, 2025
    5.0
    My first time here at this location and the service was top tier and definitely definitely definitely went well with the music playing in the lobby, I sat and enjoyed my breakfast while watching the service being given and the music playing in the background and I must say everything was perfect. Good vibes I wasn't ready to leave 🫶🏾☺️ thanks for good service and awesome vibes! 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾🙏🏽 5stars!
  • DB
    Dee B.
    Oct 4, 2025
    1.0
    I went for a egg McMuffin meal number one. They gave me bread and eggs. Mind you, I was the only person in line. This was at 7:00 a.m. If this is what almost $10 get you, they can forget about me coming back.
  • BD
    Buddy Delaune
    Sep 24, 2025
    1.0
    Consistently takes too long with your order. Had to leave without my food a couple times. Some of the worst service in New Orleans
  • KM
    K Morman
    Aug 27, 2025
    1.0
    If I could give this place 0 stars, I would. I waited over 5 minutes just to place an order, and when someone finally came to the mic, the employee yelled at me for her own mistake when she didn’t enter my order correctly. Completely unprofessional. Please hire workers who actually care about your business, because the ones currently there clearly don’t. I will not be returning.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's on Elysian Fields Ave?

McDonald's at 3025 Elysian Fields Ave is open 24 hours every day for dine-in service.

When can I order delivery from McDonald's on Elysian Fields Ave?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday until 11:00 PM.