Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,469 reviews
5 stars
427
4 stars
192
3 stars
263
2 stars
144
1 star
443
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times, with some customers leaving without placing orders.
Food Quality
Many customers reported receiving cold, overcooked, or incorrect food orders, leading to dissatisfaction with the meals.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt dining areas.
Staff Attitude
Feedback indicated a lack of urgency and professionalism among staff, with some employees displaying negative attitudes towards customers.
Operational Issues
Customers frequently experienced problems with order accuracy and availability, including missing items and broken drive-thru equipment.
- JAJohn Anderson1 day ago2.0Served a mcrib on rock hard stale bread.
- RSRowan SmithNov 2, 20251.0I am writing this from the line to the drive thru window. It has been one hour since I put in my order. Two cars have fully broken down, presumably from idling for so long. I have ordered: 1 medium fry. 1 Star.
- DMDana MateoNov 1, 20251.0Terrible terrible terrible customer service and the emoji were playing around instead of waiting on the very long line of cars at the drive thru. We literally eat in the drive thru line 45 min with only one car in front of us. Ridiculous!
- GMGabriel MateoNov 1, 20251.0Had to wait for more then 30 minutes just to get my order in then had to wait about 15 minutes to pay for the meal. Not only that but they allowed a person to cut in line to go to the window to order rather then the machine. Plus they are cutting around and not doing any work at all.
- LElost eraNov 1, 20251.0Si on pouvait mettre zéro ça serait ma note. 1h d’attente au Mc drive, ni bonjour, ni Au revoir. Pas un mot alors qu’après 1h je sois resté cordial. Bref à fuir et je n’ai même pas encore goûté mon Menu Big Mac…
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1918 N Broad St, New Orleans?
McDonald's at 1918 N Broad St, New Orleans operates 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.
Can I order from McDonald's at 1918 N Broad St online?
Yes, you can order online via their delivery URL or through the McDonald's mobile app available on iOS and Android.
What payment options are accepted at McDonald's on N Broad St?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the McDonald's at 1918 N Broad St have a drive-thru?
Yes, this McDonald's has a drive-thru open 24/7.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in New Orleans?
McDonald's is located at 1918 N Broad St, New Orleans, LA 70119, USA.
What nearby dining options are available around McDonald's on N Broad St?
Nearby you can find Triangle Deli (southern cuisine), Mid City Seafood and Deli, and PrimeExampleJazz, which offers jazz and Cajun-Creole dining experiences.
Are there any automotive or repair services near McDonald's at 1918 N Broad St?
Yes, nearby services include Broad Wireless Inc (automotive parts), My Shop Auto Repair, NS Towing & Recovery, and Platinum Performance (auto body shop).
What entertainment or nightlife options can customers visit near McDonald's?
Customers can visit Showcase Gentlemen’s Club (bar and dance club), Brandysbar504 (bar and pub), and J place neauxla (pub and restaurant) nearby.