McDonald's

3.1
1320 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1151 S Clearview Pkwy, New Orleans, LA
70121, United States

Hours

Reviews

3.1
1,320 reviews
5 stars
366
4 stars
223
3 stars
230
2 stars
141
1 star
360

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted extremely long wait times, often exceeding 20-30 minutes, both in the drive-thru and inside.

Staff Attitude

Numerous customers noted rude or unprofessional behavior from staff, contributing to a negative experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and presentation.

Management Issues

Customers expressed concerns about poor management and lack of staff urgency, leading to overall dissatisfaction.
  • DD
    Deepak Julka (Doritoman125)
    Nov 2, 2025
    1.0
    Incredibly slow service, don't bother visiting this location and just go to another one.
  • NM
    Nathalie Moreno
    Nov 1, 2025
    1.0
    This location SUCKS. They never and I mean EVER get the order right . Food is never hot. And it takes a million years to 1.) order and 2.) get your food
  • SB
    Shazbert Bot
    Oct 28, 2025
    1.0
    Did a mobile order for two ranch snack wraps and two double cheeseburgers. When I got to the squawk box to tell them my code, two employees we're messing around with each other while on me microphones for the box. When I was finally able to get up to the window to get my food, they tried to hand me another person's food after a 10 minute wait at the window, then took another 5 minutes to get my food to me. I ordered two double cheeseburgers and two ranch snack wraps. Would I received was to spicy snack wraps and two dry McDoubles. This location seems to consistently have problems getting orders right.
  • CB
    Clay Boutte
    Oct 19, 2025
    1.0
    This is the worst McDonalds I have ever been to. They have never been able to get my order right on the first go and I’m always having to get my food remade. I mostly order two hot-n-spicys and a large fry, nothing complicated, and my sandwiches are wrong every time and the fries are never cooked all the way. The staff for taking a drive through order always seems to be in a bad mood and rushes you through your entire order. I live near here and it seems like in order to have a decent experience I have to drive out of my way to a different location. I would recommend anyone else to do the same. Avoid this location at all costs.
  • JG
    Jorge Granados
    Oct 12, 2025
    1.0
    Waited for a while to order on drive thru. The kid on the mic very unprofessional. Will not be coming back to this place.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1151 S Clearview Pkwy?

McDonald's is open daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

During what hours is the drive-thru service available?

The drive-thru is open from 6:00 AM to 11:00 PM on most days, extending to midnight on Fridays and Saturdays.