Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,889 reviews
5 stars
634
4 stars
390
3 stars
330
2 stars
177
1 star
358
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned food being reheated, cold, or poorly prepared, with some positive notes on freshness.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the restrooms.
Staff Attitude
Mixed feedback on staff demeanor, with some praising politeness while others reported rudeness and lack of professionalism.
- KLKendra Lawrence6 days ago1.0Order taker was very rude and condescending. When I approached the window, she proceeded to ask if I had a “tude” attitude. Very unprofessional and childish.
- JSJamar StewartJan 2, 20264.0Good
- PFpedro figueroaDec 27, 20253.0Service was good, slow but it worked. Part of my order was wrong but I was hungry. Talking about hungry, food was all reheated. Fries were more soggy than a shoelace and the nuggets did have a weird flavor. Couldn't finish it.
- LCLakisha ChandlerNov 24, 20251.0Fries were hot burger and nuggets drink with watered down
- KKkeyshonNov 15, 20251.0Just a disgusting environment! Tables be dirty along with their attitudes !
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 10001 I 10 Service Road, New Orleans?
McDonald's at this location is open 24 hours a day, 7 days a week.
Is the drive-thru at McDonald's open all day?
Yes, the drive-thru at this McDonald's location operates 24/7.
What delivery services does McDonald's offer?
McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
How can I order McDonald's food online for delivery?
You can order online for delivery through McDonald's delivery website or via their smart link: https://mcdonalds.order.online/business/-5579
Which payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is WiFi available at McDonald's on I 10 Service Road?
Yes, WiFi is available at this McDonald's location.
Does McDonald's have a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What nearby restaurants can I visit along with McDonald's?
Nearby restaurants include Wingstop for chicken wings, Burritos Grill for Tex-Mex, and Cajun Seafood for seafood dishes, offering tasty alternatives to McDonald's menu.
Are there any nearby hotels close to McDonald's for travelers?
Yes, Days Inn New Orleans and Quality Inn are nearby hotels, convenient for travelers looking to dine at McDonald's.
What other services or stores are located near McDonald's on I 10 Service Road?
Nearby services include Eagle Family Dental, Lightning Oil and Lube for automotive needs, Hollywood Nail and Spa, and Enterprise Rent-A-Car, providing a variety of options beyond dining.