Jimmy John's

3.9
285 reviews

About

Sandwich Restaurant

Location

Jimmy John's
404 N Carrollton Ave, New Orleans, LA
70119, United States

Hours

Reviews

3.9
285 reviews
5 stars
152
4 stars
54
3 stars
17
2 stars
9
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, with some feeling disrespected and ignored.

Delivery Problems

Many reviews highlighted significant delays and issues with the delivery service, including orders being marked as out for delivery without actual delivery occurring.

Food Quality

While some customers enjoyed the sandwiches, others complained about the quality, including insufficient ingredients and food safety concerns.

Inconsistent Hours

Several customers noted that the location often closed earlier than advertised, leading to frustration and inconvenience.

Positive Experiences

Despite the negative feedback, there were also positive comments about the freshness of the sandwiches and some friendly staff members.
  • GM
    Garrett Meyer
    Nov 20, 2025
    1.0
    After over an hour of waiting, my food never came and I had to call and cancel my order. I live less than a mile away. Get yalls shit together.
  • JC
    Justin Collado
    Nov 15, 2025
    5.0
    It was on an popin! Carlea took my order on the fly. In and out with my photos in 5. Music was on point. 😏
  • JC
    Jessie Owen Cope
    Oct 30, 2025
    1.0
    We just left there. We ate inside and we were the only customers in there. There were two girls and a guy working. The girl who took our order was extremely rude and had zero personality or customer service. She acted like she hated her job. Then she was on the phone while making food and the phone was on speaker which is tacky. The guy never said anything to us. All of this I can deal with. What I will not tolerate is being rude to my two year old daughter. We were walking out and the girl who prepared our sandwiches was sitting at one of the tables. My two year old walked up to her and tried to tell her Bye like she does everyone because she is innocent and so sweet. The girl looked at my daughter like “why is she talking to me” and didn’t say a word to her while the rude girl who took our order laughed. I am infuriated at how these girls treated us. They deserve to be fired! Also, I ordered the pickle sandwich and I wasn’t sure if I would like it so I asked if I could purchase bread alone and I was charged 5.99… just crazy! 7:04pm on 10-30-25
  • AA
    Angie
    Sep 23, 2025
    5.0
    I love the sandwiches here.
  • JB
    Joseph Bullock
    Aug 10, 2025
    1.0
    Food is so so! Poydras location is way better! They just don't make the food good and they're just Lousy! I don't know if I'll ever be back to this location...