Jimmy John's

3.7
266 reviews

About

Sandwich Restaurant

Location

Jimmy John's
900 Poydras St, New Orleans, LA
70112, United States

Hours

Reviews

3.7
266 reviews
5 stars
125
4 stars
49
3 stars
20
2 stars
19
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and negative attitudes from employees.

Food Quality

While some customers enjoyed the sandwiches, there were numerous complaints about incorrect orders, missing ingredients, and overall dissatisfaction with food quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms lacking basic supplies like soap and toilet paper.

Delivery Issues

Many customers experienced long wait times for delivery, with some orders taking over two hours and issues with order accuracy.

Pricing Concerns

Customers noted rising prices and expressed frustration over being asked to tip for counter service.
  • PP
    Purvi Parikh
    Jan 3, 2026
    1.0
    I ordered a veggie. The one on the left is what I received. I took an uber home and realized this is what I received. I had to personally drive back after calling and they gave me the sandwich on the right. I went here because of the franchise, but it is definitely not up to par of any place that upholds the name. I appreciated the manager correcting the order, but a veggie sandwich being messed up leaves little to wonder…
  • JJ
    jdavis23ful
    Dec 27, 2025
    1.0
    Jimmy you ought to be ashamed of yourself!!! Having one lady working by her lonesome. I thought you were a gentleman.
  • BD
    Brian Denzer
    Nov 19, 2025
    2.0
    The cousin of the McDonald's of Subway's. You're here because it's a Tuesday or Wednesday, other affordable lunch restaurants in the vicinity are closed, you can't do another mediocre po-boy, and you just can't anymore. Had to ask for napkins. Tables weren't wiped clean. A point added for nice staff.
  • AG
    Amit Gulati
    Oct 3, 2025
    1.0
    I ordered the beach club which was missing most of the ingredients and barely had any meat. I called them to let them know and then Oscar hung up on me and kept rejecting my calls.
  • CC
    Chris6d
    Sep 16, 2025
    3.0
    Useful if you need a quick bite. I got the new pizza sandwich which was pretty good. Staff were friendly, but there was no soap in the bathroom. 3/5