Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 401 N. Carrollton Ave in New Orleans is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
983 reviews
5 stars
592
4 stars
233
3 stars
81
2 stars
33
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers for their taste and freshness, but there were complaints about under-seasoned burgers and inconsistent fry quality.
Service Speed
While many reviews highlighted fast and efficient service, several customers experienced long wait times and issues with order accuracy.
Customer Service
Mixed feedback on customer service; some staff were noted for their friendliness and attentiveness, while others were described as rude or unhelpful.
Pricing
Many customers felt the prices were high relative to portion sizes, with some expressing disappointment over the value for money.
Cleanliness
The restaurant was often described as clean and well-maintained, contributing positively to the overall dining experience.
- SCShequita ColemanSep 30, 20255.0I had a large order(15 burgers) they were fast and very efficient
- LDLola DunnamSep 26, 20252.0I thought this was going to be a good burger. They don't even season anything but the fries. Even those were not okay.
- FSFrank SchmidtSep 17, 20251.0Never has the food ready for delivery drivers. Constantly a five to ten minute wait, particularly since even though there is constant demand they never have fries ready.
- WBWilliam BowdenAug 30, 20255.0Great experience, good shakes
- MRMichelle ReadoAug 27, 20255.0Daughter loved her food
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 401 N. Carrollton Ave accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours of Five Guys in New Orleans?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery service?
Yes, Five Guys offers delivery service daily from 11:00 AM to 9:30 PM through their online ordering platform.
Can I customize my burger or milkshake at Five Guys?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment options are available at Five Guys on Carrollton Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there wheelchair accessible seating and restrooms at this Five Guys location?
Yes, this location has wheelchair accessible entrance, seating outdoors, and wheelchair accessible restrooms.
Is Five Guys located near any salons or spas in New Orleans?
Yes, near Five Guys you can find Mariposa Salon, Shine Spa & Specialties, The Lash Lounge, and La Nails and Spa, perfect for beauty and relaxation before or after your meal.
Where can I find grocery or health-related stores near Five Guys?
Nearby you can visit Winn-Dixie for groceries and GNC Live Well for vitamins and health supplements.
Are there other restaurants close to Five Guys in the area?
Yes, nearby dining options include Felipe's Mexican Taqueria, Baskin-Robbins ice cream shop, Jimmy John's sandwich shop, Pinkberry Mid City, and Domino's Pizza.
How can I order from Five Guys online or via mobile apps?
You can order Five Guys menu items online at their ordering website or via their mobile app available on both the Apple App Store and Google Play Store.