Brand Certified
Five Guys
4.4(100 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
401 N. Carrollton Ave, New Orleans, LA
70119, United States
Certified by Five Guys • Feb 22, 2026
(504) 302-0669
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/401-n-carrollton-ave
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 401 N. Carrollton Ave in New Orleans is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.4
100 reviews
5 stars
69
4 stars
17
3 stars
4
2 stars
4
1 star
6
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the burgers and fries for being delicious and fresh, though some noted issues with seasoning and temperature.
Service Speed
While some reviews highlighted fast and efficient service, others reported slow service and long wait times for orders.
Customer Service
Customer service experiences varied widely; some staff were described as friendly and attentive, while others were noted for being rude or unhelpful.
Cleanliness
Several customers appreciated the cleanliness of the restaurant, although there were occasional mentions of unsanitary conditions.
Pricing
Customers expressed mixed feelings about pricing, with some feeling it was too high for the portion sizes.
- MFMrs. Lin Fruge'Feb 7, 20265.0Our food was Delicious, Hot, & Fresh! Kudos to those young men & women preparing our food 👏🏾!!!
- RMRex MangubatJan 18, 20265.0Best burger for me!
- KPKimberlee PalmerNov 29, 20255.0Best Five Guys experience to date! No other location I've been to has been as clean, polite, food was outstanding.
- SCShequita ColemanSep 30, 20255.0I had a large order(15 burgers) they were fast and very efficient
- LDLola DunnamSep 26, 20252.0I thought this was going to be a good burger. They don't even season anything but the fries. Even those were not okay.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 401 N. Carrollton Ave accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours of Five Guys in New Orleans?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery service?
Yes, Five Guys offers delivery service daily from 11:00 AM to 9:30 PM through their online ordering platform.
Can I customize my burger or milkshake at Five Guys?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment options are available at Five Guys on Carrollton Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there wheelchair accessible seating and restrooms at this Five Guys location?
Yes, this location has wheelchair accessible entrance, seating outdoors, and wheelchair accessible restrooms.
Is Five Guys located near any salons or spas in New Orleans?
Yes, near Five Guys you can find Mariposa Salon, Shine Spa & Specialties, The Lash Lounge, and La Nails and Spa, perfect for beauty and relaxation before or after your meal.
Where can I find grocery or health-related stores near Five Guys?
Nearby you can visit Winn-Dixie for groceries and GNC Live Well for vitamins and health supplements.
Are there other restaurants close to Five Guys in the area?
Yes, nearby dining options include Felipe's Mexican Taqueria, Baskin-Robbins ice cream shop, Jimmy John's sandwich shop, Pinkberry Mid City, and Domino's Pizza.
How can I order from Five Guys online or via mobile apps?
You can order Five Guys menu items online at their ordering website or via their mobile app available on both the Apple App Store and Google Play Store.
Brand Certified Facts from Five Guys
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Certified February 22, 2026Yext Knowledge Graph
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