Domino's Pizza

3.2
358 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in New Orleans? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 4938 Freret St .

Location

Domino's Pizza
4938 Freret St, New Orleans, LA
70115, United States

Hours

Reviews

3.2
358 reviews
5 stars
155
4 stars
40
3 stars
19
2 stars
22
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and unresponsive management.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders taking over two hours or being canceled without notice.

Food Quality

Feedback on food quality was mixed; while some praised the pizza as fresh and delicious, others reported issues with undercooked or incorrect orders.

Cleanliness and Safety

Concerns were raised about cleanliness and safety practices, particularly regarding staff not wearing gloves during food preparation.

Staffing Problems

Several reviews mentioned that the location appeared understaffed, leading to slow service and operational inefficiencies.
  • WP
    William Patterson
    Nov 15, 2025
    1.0
    Called after the forgot parts of my order the young lady on the phone had a nasty attitude and hung up in my face I called back to speak with a manager and they seem like they could care less and told me all the can do is issue me a store credit for the missing items
  • DL
    Dean LaBay
    Sep 25, 2025
    1.0
    The worst, if you’re going to have someone at the register that can’t speak English, that’s a problem, when walking out my arm got cut, on the hinge on the door as I was bleeding asked for a first aid band-aid, nothing but crickets, again he didnt understand English, asked for manager, none onsite, also after questioning a staff member, they informed me no first aid kit onsite
  • BL
    Brice life
    Sep 25, 2025
    5.0
    I was have a horrible day, today is my sons bday. I had to get cupcakes and pizza and go to work after working my morning job. I only had hour to do it all. I walk in at 11am and 15 minutes later I had pizza for the class party. My order was taken by a lovely mom to be. She was kind professional and made all my fears melt away. I wanted to be on time for my son and my job. I was on time for both, the pizza was delicious and the service was wonderful. I cant remember her name but I do remember she treated me as a valuable customer. Normally I dont want to come in to a store but this wonderful pizza chef makes me want to come in more just to be treated with her kindness. I work alot so when I encounter kindness its important to always want to be around someone who is kind even if I have to buy a pizza to do so. The world is so rushed, her kindness, patience and ease made me calm.
  • LD
    Luck Davis
    Sep 21, 2025
    1.0
    I ORDERED ONLINE FOR A CARRYOUT. I ARRIVES AND NO ONE WORE GLOVES. I ASKED A WORKER ABOUT WHY NO GLOVES WERE WORN HE REPLIED THEY DONT EVER WEAR THEM. I DEMANDED A INSTANT REFUND.
  • AS
    April Sillemon
    Sep 7, 2025
    5.0
    When I entered the store I was greeted with a warm smile. The store was clean. The Team members were kind and knowledgeable. I received my order in a timely manner. My food was amazing. I would definitely recommend this location to anyone.

Frequently Asked Questions About Domino's Pizza

What types of pizza can I order at Domino's Pizza in New Orleans?

You can order Specialty Pizzas or build your own with options like New York Style, Handmade Pan, or Parmesan Stuffed Crust pizza at Domino's Pizza in New Orleans.

What are the delivery hours for Domino's Pizza at 4938 Freret St?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to midnight, and on Friday and Saturday from 10:30 AM to 1:00 AM.