Domino's Pizza

2.9
334 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in New Orleans? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3931 Downman Rd .

Location

Domino's Pizza
3931 Downman Rd, New Orleans, LA
70126, United States

Hours

Reviews

2.9
334 reviews
5 stars
113
4 stars
37
3 stars
24
2 stars
20
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and unresolved issues with orders.

Order Fulfillment

Many customers reported issues with order accuracy, cancellations without notice, and long wait times for delivery or pickup.

Food Quality

While some customers enjoyed the pizza, there were frequent complaints about dry pizzas, incorrect orders, and overall dissatisfaction with food quality.

Management Issues

Several reviews pointed to poor management practices, including unprofessional behavior from managers and a lack of proper training for staff.

Accessibility

Customers expressed frustration with the inability to place orders or receive timely service, often citing unresponsive staff and operational inconsistencies.
  • JR
    Jamal Roberts
    2 days ago
    2.0
    Everyone loves pizza but I remember even coming early for an interview or at least on time to where the manager wouldn’t even open the door for me, employees walk through the back door just to even clock in.
  • MM
    MYGO
    Oct 27, 2025
    1.0
    They operate independently from the franchise and don’t fulfill orders. Basically, they ripped me off for the pizza.
  • CP
    ClarusVista For Professionals
    Sep 28, 2025
    1.0
    I know we are in a recession, however if you run a big brand store, there is an automatic expectancy rate. I expected sauce in my pizza. Since when you don’t really put sauce on a pizza. I had to open a can of my spsghetti sauce to add to the top. There materials were low so they said they had to stretch the product until they get more. The pizzas were so dry. Thankfully, I didn’t spend my money but was treated. This only made me remember why I stopped ordering Domino’s pizza. I rather go get an extra large box pizza from the deli at Walmart, Aldi, etc. and put it in the oven. It’s less money, a bigger pizza and taste better. I even put brisket or add my turkey pepperoni because I don’t eat pork. Dominos have fell off! Not worth the money , even with the specials that doesn’t actually earn you free pizzas as you buy. That was also annoying trying to get the free pizzas from earned points. Why make it so hard? It’s intentional. Dominos is a hoax ! Bring back old fashioned Pizza Hut and GodFathers.
  • LH
    Lashanda Hubbard
    Aug 3, 2025
    1.0
    I’ve BEEN ordering from this dominos for five years and I can honestly say NEVER AGAIN; the first time that I go inside and order.. my order was wrong and when I call to say that was not what I ordered, I get attitude. This manager was very rude and inconsiderate trying to tell me what I ordered instead of just fixing the problem.. I used to love this dominos but as long as SHE is working there, I won’t even bother. I guess I will spend my money somewhere else💯💯💯
  • II
    ITS.CHANTEL.CORNERZ
    Jul 6, 2025
    1.0
    I have always ordered from this store in the last year. I called to verify why my order wasn’t going through and the manager named Shameka said I was blocked from ordering because I had an altercation with the driver. However that was false. The driver called and explained he was outside I looked out the window and seen he was next door. He quickly stated I put the wrong address and I disagreed and said I put my address. ( maybe the app regenerated my address I’m not sure. I ordered really fast) The driver then said he was going back to the store and he didn’t have time for this and hung up in my face. He then walked to my house ( which was next door) gave me the pizza mumbled something and walked off. I don’t know how the address changed in the system but apparently it was. I did an online order and paid using Apple Pay. I would not intentionally put the wrong address. I called to see if it could be fixed and she said she could not do anything about it. Her tone and attitude is as very unprofessional. As I explained the situation to her and I did here she said repeatedly “like I said I cannot do anything about it “.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza at 3931 Downman Rd offer?

They offer Specialty Pizzas, New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas, allowing you to build your own or choose from their varieties.

What are the operating hours for Domino's Pizza in New Orleans?

Domino's Pizza is open daily from 10:30 AM to 10:00 PM for both pickup and delivery services.