Chipotle Magazine - Garden District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported slow service, long wait times, and understaffing, leading to frustration and dissatisfaction.
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables and overflowing trash cans being common complaints.
Food Quality
There were numerous complaints about food quality, including stale ingredients, missing items, and incorrect orders.
Staff Attitude
Several customers noted rude or unhelpful staff, contributing to a negative dining experience.
Inventory Problems
Customers often encountered missing ingredients and supplies, which affected their ability to order desired items.
RS
Rene Sudduth
3 days ago
2.0
This location is bad, they pump the volume so loud they can't hear the orders. The amount of delivery drivers that come into get food derails the regular service. Ive seen it happen many times over the years. I really don't know why I even bother with this location.
JP
Jayce Patterson
6 days ago
1.0
What a dirty, gross place.
I regret that I got food here. Listen to your gut and pass them by.
LL
luster_omar
Jan 5, 2026
2.0
They didn't send me utensils on my door dash and I specifically marked it on the app. And they didn't put either of the red or green chili salsas and they skimp on the meat.
HR
Halle R
Dec 29, 2025
2.0
Not one person had a hairnet on…
RA
Reinaldo Amores
Dec 4, 2025
1.0
This chipotle is very disappointing, they have a lot of people working but everyone is always playing around with each other. They don’t pay attention when you are ordering.. the dining room is a DISASTER!! Garbages full, NO ICE,NO NAPKINS complete disaster.. then you ask them for napkins they look at you with a bad face!! You ask them for ice and they tell you the machine is broken!! And it’s BS!! They never have ice after 9pm!! District manager or regional manager need to step up and do something about this ASAP!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at 2801 Magazine St, New Orleans?
Chipotle Mexican Grill at 2801 Magazine St is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer delivery or takeout services?
Yes, this Chipotle offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in New Orleans?
It is located at 2801 Magazine St, Orleans, New Orleans, LA 70115, USA, in the Magazine - Garden District area.
How can I place an order for pickup or delivery from this Chipotle?
You can order online via the Chipotle app or through their website at https://order.chipotle.com/ for quick pickup or delivery.
What type of food does Chipotle Magazine - Garden District serve?
Chipotle offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, fresh ingredients.
Is Chipotle Mexican Grill at Magazine - Garden District welcoming to LGBTQ customers?
Yes, this location is welcoming to LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle on Magazine St?
Nearby you can visit Insomnia Cookies for dessert, Smoothie King for a refreshing drink, or Bin 428 for wine offerings.
Are there any fitness or recreational venues near Chipotle on Magazine Street?
Yes, Swoot, a gym and boot camp facility, is nearby for those wanting to get some exercise before or after your meal.
Can I grab a coffee near Chipotle Mexican Grill on Magazine Street?
Yes, there are Starbucks locations near Chipotle where you can enjoy coffee or smoothies.
Are there other dining options around Chipotle on Magazine Street?
Yes, nearby restaurants include The Ruby Slipper for breakfast and brunch, Sake Cafe On Magazine for sushi, and Coquette for French and American cuisine.