Chipotle Mexican Grill

3.2
615 reviews
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About

Mexican Restaurant
Chipotle Magazine - Garden District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2801 Magazine St, New Orleans, LA
70115, United States

Hours

Reviews

3.2
615 reviews
5 stars
237
4 stars
83
3 stars
45
2 stars
47
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and understaffing, leading to frustration and dissatisfaction.

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables and overflowing trash cans being common complaints.

Food Quality

There were numerous complaints about food quality, including stale ingredients, missing items, and incorrect orders.

Staff Attitude

Several customers noted rude or unhelpful staff, contributing to a negative dining experience.

Inventory Problems

Customers often encountered missing ingredients and supplies, which affected their ability to order desired items.
  • RS
    Rene Sudduth
    3 days ago
    2.0
    This location is bad, they pump the volume so loud they can't hear the orders. The amount of delivery drivers that come into get food derails the regular service. Ive seen it happen many times over the years. I really don't know why I even bother with this location.
  • JP
    Jayce Patterson
    6 days ago
    1.0
    What a dirty, gross place. I regret that I got food here. Listen to your gut and pass them by.
  • LL
    luster_omar
    Jan 5, 2026
    2.0
    They didn't send me utensils on my door dash and I specifically marked it on the app. And they didn't put either of the red or green chili salsas and they skimp on the meat.
  • HR
    Halle R
    Dec 29, 2025
    2.0
    Not one person had a hairnet on…
  • RA
    Reinaldo Amores
    Dec 4, 2025
    1.0
    This chipotle is very disappointing, they have a lot of people working but everyone is always playing around with each other. They don’t pay attention when you are ordering.. the dining room is a DISASTER!! Garbages full, NO ICE,NO NAPKINS complete disaster.. then you ask them for napkins they look at you with a bad face!! You ask them for ice and they tell you the machine is broken!! And it’s BS!! They never have ice after 9pm!! District manager or regional manager need to step up and do something about this ASAP!!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at 2801 Magazine St, New Orleans?

Chipotle Mexican Grill at 2801 Magazine St is open daily from 10:45 AM to 11:00 PM.

Does this Chipotle location offer delivery or takeout services?

Yes, this Chipotle offers both in-store pickup and delivery services.