Many customers praised the friendly and attentive service from staff members, particularly highlighting employees like Heaven, Marley, and Isha.
Food Quality
Overall, the food was frequently described as fresh and delicious, with several customers expressing satisfaction with their meals.
Staffing Issues
Some reviews noted that the location was often understaffed, leading to longer wait times and a less efficient service experience during busy hours.
Mixed Experiences
While many customers had positive experiences, there were also reports of poor service and food quality, indicating inconsistency in the customer experience.
IP
Ingrid Palacios
Feb 8, 2026
5.0
Everyone was so nice, I came in a little before close with a group of people. The server, Valerie, was truly so kind and helpful when serving our food and restocking the counters. Everything went smoothly and everyone had an excellent meal!
CT
Cynthia Thomas
Feb 7, 2026
5.0
Love this location Mr James is very patient :), always positive & full of joy lol, I’ve never had a problem with my order since this location first opened.. everything is always fresh & they move quick.. definitely would recommend
RJ
Rebecca Jamison
Feb 6, 2026
5.0
I was assisted by Valerie, who was extremely attentive and prompt throughout. The restaurant was well stocked and had all the items I asked for, making everything quick and easy. Overall, it was a wonderful experience, and Valerie’s friendly, efficient help truly stood out
TW
Tayla Wilkerson
Feb 5, 2026
5.0
The Cava Experience with Vee is the bomb. She greeted with a cheerful smile and make sure I got the best of everything. During the process she told what the customers favorite and what best to match. Everyone should experience this.
DO
Danielle O'Neil
Feb 4, 2026
5.0
My daughter was just there and had a wonderful experience. Google wasn't letting her letting her sign in and she wanted to make sure to say that the staff was attentive and pleasant to deal with. The girl actually made her day. And of course her bowl was delicious.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
What are the opening hours of CAVA in New Orleans?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA open on major holidays like Christmas?
CAVA is closed on November 27, December 24, and December 25, 2025.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA provide options for vegetarian or organic diets?
Yes, CAVA serves vegetarian and organic food options.
Can I order food for delivery from CAVA?
Yes, CAVA offers delivery services and you can order online at https://order.cava.com/stores.
Is there seating available for dining in at CAVA?
Yes, CAVA has seating available and welcomes families and children.
Where is CAVA located in New Orleans?
CAVA is located at 5001 Freret St, New Orleans, LA 70115.
What other dining options are near CAVA?
Nearby dining options include Blaze Pizza, City Greens salad bar, DP Dough, Liberty Cheesesteaks, Mr. Tequila Mexican restaurant, Domino's Pizza, Good Bird sandwich shop, Dat Dog, and more.
Are there places near CAVA where I can relax or enjoy a spa?
Yes, nearby spas include Body Shoppe, ReeNu Body Studio, Spa Savoir Faire, and Ro'Putics Massage for relaxation services.
How can nearby entertainment venues enhance my visit to CAVA?
After dining at CAVA, you can enjoy nearby entertainment spots like La Nuit Comedy Theater, Gasa Gasa music venue, The Box Office Bar comedy club, and The Other Bar dive bar for a full night out experience.