Customers praised the freshness and taste of the food, although some reported issues with wilted ingredients and portion sizes.
Service Experience
Many reviews highlighted the friendly and helpful staff, with specific mentions of employees like Kenedi, Hailey, and Eryn for their exceptional service.
Cleanliness
The establishment was frequently noted for its cleanliness, contributing positively to the overall dining experience.
Order Accuracy
Several customers expressed frustration with missing items or incorrect orders, particularly with online and delivery orders.
Atmosphere
The restaurant's atmosphere was described as welcoming and cozy, enhancing the dining experience for many customers.
NE
Nadia England
2 days ago
5.0
I drove 40 minutes to try this for the first time and it was worth the drive!!! Cava is my go to spot now! Also the staff was sooooo nice and patient with me being a first timer lol they suggested so many great things and they did not miss 10/10 can’t WAIT to visit again !
LJ
Latia Jones
2 days ago
5.0
Amazing experience at CAVA!
Stopped in for a falafel bowl and it did not disappoint. Heaven everything was fresh, flavorful, and perfectly put together. The falafel was crispy, the toppings were seasoned just right, and the sauces tied the whole bowl together.
On top of that, the service was excellent — quick, friendly, and super attentive. You can really tell the staff care about what they’re doing.
Definitely one of the best CAVA visits I’ve had. I’ll be back! 🥙💚
GC
Garrett Cain
4 days ago
2.0
The food is good and the staff are polite and try hard. But the place is grossly understaffed. There’s never more than one employee making bowls. During busy hours, expect to wait a long time.
AD
Arnisha Davis
Nov 16, 2025
5.0
Tonight I went to Cava and was honored to have been helped by Heaven. Tonight I’d been to each Cava ( in the area) before this one. Leaving for different reasons. I was so frustrated but Heaven went above and beyond to not only make my bowl but to make me smile. She was nice, attentive and professional. I truly hope she’s a manager because she handles that store effortlessly. She ran the back and front of that store without ever loosing focus of her customer service. Heaven thank you and you were a great ending to terrible night.
BP
Bridget Pranzatelli
Nov 16, 2025
1.0
This cava sucks. They’re always out of everything. If you want a plain chicken bowl with no toppings or dressings and you’re ok with waiting 30 mins for it, though, you’ll be fine.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
What are the opening hours of CAVA in New Orleans?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA open on major holidays like Christmas?
CAVA is closed on November 27, December 24, and December 25, 2025.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA provide options for vegetarian or organic diets?
Yes, CAVA serves vegetarian and organic food options.
Can I order food for delivery from CAVA?
Yes, CAVA offers delivery services and you can order online at https://order.cava.com/stores.
Is there seating available for dining in at CAVA?
Yes, CAVA has seating available and welcomes families and children.
Where is CAVA located in New Orleans?
CAVA is located at 5001 Freret St, New Orleans, LA 70115.
What other dining options are near CAVA?
Nearby dining options include Blaze Pizza, City Greens salad bar, DP Dough, Liberty Cheesesteaks, Mr. Tequila Mexican restaurant, Domino's Pizza, Good Bird sandwich shop, Dat Dog, and more.
Are there places near CAVA where I can relax or enjoy a spa?
Yes, nearby spas include Body Shoppe, ReeNu Body Studio, Spa Savoir Faire, and Ro'Putics Massage for relaxation services.
How can nearby entertainment venues enhance my visit to CAVA?
After dining at CAVA, you can enjoy nearby entertainment spots like La Nuit Comedy Theater, Gasa Gasa music venue, The Box Office Bar comedy club, and The Other Bar dive bar for a full night out experience.